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How to ensure the data security of the CRM system, many novices are not very clear about this. In order to help you solve this problem, the following editor will explain it in detail. People with this need can come and learn. I hope you can get something.

Customer data is the most valuable resource of an enterprise, and it is always the most important to ensure the security of customer data. A lot of data in enterprises are confidential. How to ensure the security of data in the process of storage and transmission without being stolen by third parties is the most important issue for every enterprise. The data security of CRM system is even more important, so what methods can enterprises take to ensure the security of their customer data?

Let's take the Zoho CRM customer relationship management system as an example:

Self-built data center

Unlike most software service providers in China, Zoho hosts data to cloud vendors. As a customer of Zoho CRM system, when you deploy the system, you can choose a data hosting location closer to you. In China, we have set up data centers in Beijing and Shanghai; of course, we can also choose the United States, EU, India and so on.

IP restriction

If necessary, you can also set the specified IP address to access the CRM system. In this way, even if you encounter sudden situations such as account and password theft, your CRM data is still secure.

Authentication & password

In recent years, there are more and more network attacks, and identity theft is rampant. It is far from enough to rely on passwords to ensure security. The double authentication of the Zoho CRM system provides an extra layer of protection for your CRM account. You can use your mobile phone or Google to authenticate when you log in. Demanding strong passwords are the easiest way to prevent malicious users from stealing account passwords from your source. The password setting of the Zoho CRM system requires a mixture of numbers and uppercase and lowercase characters, making the password difficult to decipher.

Audit log

When using the CRM system, the sales staff can modify or delete the relevant data according to the actual business needs. For all of these operations, the CRM system keeps records of the operations in the audit log. In this way, managers know the causes and consequences of the incident, find out the relevant records of the event, and make positive decisions.

Most importantly, Zoho has carried out relevant work on GDPR since July 2017. heads of GDPR have been appointed by departments of six offices around the world to check and sort out the data to form customer data protection documents of various departments. What's more, he responded positively when the regulations were put on the ground, announcing that he would comply with GDPR, the strictest privacy protection regulation in history.

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