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How to install financial software that is directly killed by antivirus software in a domain computer?

©Lander Zhang Focus on IT infrastructure operation and maintenance services for foreign companies on demand, IT Helpdesk Practical Training Practitioner

Blog: blog.51cto.com/lander

IT Helpdesk hands-on training video course: edu.51cto.com/lecturer/733218.html

2019/4/4

problem description

After helping a company standardize its IT environment by headquarters, Symantec's antivirus client was deployed uniformly on all computers in the domain. These clients have a uniform policy that cannot be modified even if logged in as a local administrator. Engineer in the financial department to help a colleague install tax declaration software client software was reported as a virus directly deleted, unable to complete the installation.

solution

The most common method is to set exceptions. Since the local administrator does not have permission, if you apply to the IT department of the headquarters for an exception to the policy on this computer, it will not only take a long time, but also increase the trouble in unified management. Once the client is upgraded, you may need to go through it again.

Here, we tried to take a detour, that is, install in safe mode, because in safe mode only the necessary services of the system will be started, and the third-party services and programs will not be started.

operation steps

1. Enable Windows 10 system in security mode with network, log in with user's domain account after startup, and then download the financial software that needs to be installed and save it on desktop. Install it under the current domain user account to ensure that the program works normally after installation, which can avoid switching to the state that the domain user software cannot be used normally after logging in and installing by local administrators.

2. Right-click on the installer and run the installation as a local administrator until the installation is complete and restart the computer.

3. After startup, log in using the user's domain account to test the normal use of financial files.

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