Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. The transaction cat did not confirm the receipt of goods can be returned, the transaction cat did not confirm the receipt of goods can be returned? many people do not know this, now let's take a look at it!

Answer:

1. At the place where cats are traded, you can get a refund. If the buyer does not click to return within seven days, the refund process will be closed and the transaction will proceed normally. If the buyer clicks to return within seven days and the seller confirms the receipt, Taobao will refund it to the buyer, and the buyer will click to return within seven days. If the seller fails to confirm the receipt of the goods by express or surface mail within 10 days, Taobao will notify Alipay to refund to the buyer.

2. What should you pay attention to when receiving the goods:

When receiving the goods, please check the goods carefully according to the name and number of pieces on the invoice to avoid missing parts or misdelivery, as well as whether the package is damaged and deformed. If so, first take a picture with your mobile phone or other equipment, so that when something goes wrong, submit the picture online to the logistics company for confrontation, then open the package, and find that the goods are still intact and continue to conduct a comprehensive inspection or pick up the goods. If the goods are in good condition, sign for delivery and mark the parcel when signing for delivery. If you check the damage to the goods, please contact the customer service staff in charge of the order immediately to deal with it. Finally, even if you sign for it, be sure to sign for it, and pay attention to damaged packing and damaged goods. After receiving the goods, please refer to the handling of product quality problems.

This is the end of this article. I hope it will be helpful to all of you.

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