Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. Taobao 12315 can buy fake goods, Taobao buy fake goods to hit 12315 can return one to three? this many people do not know, now let's take a look at it!

Answer:

1. According to the new elimination law, consumers can ask for fake goods and lose 3%. This Law applies to all trading activities, including online shopping. When consumers confirm that there is something wrong with the quality of the products they buy or that they are fake and shoddy products, they can report and claim "fake one for three" to the operator; when the operator refuses to compensate, the consumer can find his platform, that is, the Taobao official.

2. Regulations related to online shopping require:

3. If the operator sells goods through the Internet, television, telephone, mail order, etc. Consumers have the right to return goods within seven days from the date of receipt of the goods without giving reasons, except for the following goods: ordered by consumers; fresh and perishable; digital products such as audio-visual products and computer software downloaded or unpackaged online by consumers; the goods returned by consumers shall be in good condition; the operator shall refund the price paid by the consumer within seven days from the date of receipt of the returned goods; the freight of return shall be borne by the consumer If there is another agreement between the business operator and the consumer, the agreement shall be followed; when providing commodities or services, the business operator shall issue invoices and other purchase vouchers or service vouchers to the consumers in accordance with the relevant provisions of the State or commercial practices; if consumers ask for purchase vouchers or invoices and other service vouchers, business operators must issue them.

This is the end of this article. I hope it will be helpful to all of you.

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