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Editor to share with you what are the main responsibilities of desktop operation and maintenance. I hope you will gain something after reading this article. Let's discuss it together.

The main responsibilities of desktop operation and maintenance are as follows: 1. Hardware maintenance; deployment and maintenance of terminal equipment such as printers, PCs, notebooks, attendance machines, etc. 2. Software maintenance, mainly responsible for the installation and upgrade of operating system, the installation of common software and the management of domain and security policy. 3. The management of communication terminals, including the installation and management of Internet telephony, video conference terminals and other equipment.

What is desktop operation and maintenance?

The system used is the windows system

Idc computer room engineer

Inspect the computer room equipment every day for damage or warranty

Main responsibilities of desktop operation and maintenance

Hardware maintenance, software maintenance, communication terminal maintenance

Hardware maintenance: mainly includes the deployment and maintenance of terminal equipment such as printer / PC / notebook computer / attendance machine. The desktop operation and maintenance engineer is responsible for recording the unique identification and user of the equipment. When employees enter the job, they should be responsible for the allocation of personal accessories such as laptops, as well as the allocation of attendance cards. Be responsible for the recovery and initialization of the equipment when the employee leaves. In the course of work, if there is a hardware failure of the equipment, it should be reported to the finance and replace the faulty components.

Software maintenance: the software is mainly responsible for the installation of the operating system, the installation of commonly used software and the management of domain and security policies, in which the operating system should be installed with a unified Ghost disk to save software time. If the company has an AD domain, it should add the device to the domain, register the detailed employee information in the domain, unify the desktop security policy to ensure the safety of employees when using computers for work, and prevent the harm caused by the installation of unknown software. In addition, he is also responsible for the "personalized software requirements" of the company's leaders. A professional desktop operation and maintenance staff should be good at customizing software rules and strategies to facilitate future maintenance work.

Communication terminal management: including Internet phone, video conference terminal and other equipment installation and management. Assigning the landline number and updating the address book are also the responsibilities of desktop operation and maintenance engineers.

Hardware: computer blue screen, black screen

Software: the system needs to be installed, the installation premise shows backup, and then restore the data, how to back up, how to restore, win7 upgrade to win10

Communication terminals: video conference, teleconference

What skills do you need to be a qualified desktop operator?

1. Proficient in the installation of win7, win10 and other operating systems include:

1) backup

2) restore

3) upgrade the system

4) downgrade system

2. Printer

Connect, add printer

3. Blue screen processing: hardware troubleshooting (power supply, memory), software troubleshooting

4. Black screen thinking

1) computer all black: power supply, jumper (positive and negative poles of computer power), memory,

2) the host light is on and the screen is not lit: monitor power supply, network card, vg data connection cable of the monitor

5. One network cable, two kinds of wire sequence: 568B (white orange, white, green, blue, white, blue, green, white, brown) 568A (white, green, white, green, white, blue, white, blue, white, brown)

6. Network troubleshooting:

1) individuals do not have a network:

A) hardware problem-network cable interface (straight-through 568B-568B crossover 568B-568A)

B) No network card, access to the control panel, manager, direct update

C) Ip conflict

2) the enterprise does not have a network:

A) whether the core switch in the computer room is powered on

B) whether the Internet fee is due

C) whether the router switch configuration has been saved

4) the switch is down (operator)

7. Outlook mailbox

Function: send mail, back up mail

8. Office Microsoft products

9. Apple computer operating system

10. The upgraded version of Linux

After reading this article, I believe you have a certain understanding of "what are the main responsibilities of desktop operation and maintenance". If you want to know more about it, you are welcome to follow the industry information channel. Thank you for reading!

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