Shulou(Shulou.com)06/03 Report--

According to the relevant market research results, in the e-commerce industry, more than 70% of the e-commerce customer service years will not exceed three years, the turnover rate of enterprise sales staff is very high. The root cause of such a phenomenon is that the job intensity in the e-commerce industry is too strong, repetitive and boring, and often have to face the negative emotions of customers and low wages.

In recent years, with the rapid development of AI artificial intelligence in the field, many entrepreneurs have made a lot of money by acting as e-commerce robot agents, so after the process of starting a business, what kind of thinking do entrepreneurs have to successfully use e-commerce robot agents to make money?

1, scene thinking: "who", "when", "where", "what purpose", "using e-commerce robot" to do "what related things". The clearer the scene is, the more specific and varied the product is, the more it meets the needs of customers and the easier it is to sell.

2. User thinking: to think from the user's point of view, it means to be "user-centered" in all aspects of the value chain, and to consider the key to the problem from the user's point of view, rather than talking to yourself and narcissism. Entrepreneurs can only infiltrate into users to get in touch with users, take user data, understand user psychology, carry out user portraits, accurate user scenes, hit the pain points of users, and meet the needs of users. in order to more quickly promote e-commerce robots to the bosom of users.

3. Ultimate thinking: pursue the ultimate experience of customers, such as extreme convenience, extreme efficiency and so on. Lei Jun praised a sentence that said very well: "to achieve the extreme is to drive yourself crazy and drive others to death!"

Entrepreneurs either have the ability to make the ultimate e-commerce robot project, or to select an e-commerce robot project with the ultimate function in a subdivision field, to join and act as an agent.

4. Internet thinking: how to use the Internet, big data and cloud computing to bring new value and profit to products, markets, sales, customers and so on. It is another important operational issue that e-commerce robot entrepreneurs need to understand, which is directly related to entrepreneurial profits.

5. Flow thinking: flow thinking means that the problem should be considered in terms of "flow" in every link of the value chain. How to increase the flow, the number of users, the number of clicks, and the amount of retransmission are also issues that entrepreneurs need to focus on. To increase the flow is a prerequisite for many entrepreneurs to be big and successful.

Looking at the above advantages, will you think about whether the e-commerce robot will really replace manual e-commerce in the future?

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