Shulou(Shulou.com)06/02 Report--

What are the new users and what are the old users?

New customers refer to recommended customers who have not paid for any cloud products. Free trial, 0 yuan purchase and purchase of domain names, shared virtual machines, and exclusive virtual machines are still regarded as new customers; recommended customers who have paid for cloud products are old customers.

How is the rebate calculated for orders that are still in the related period before April 1, 2019?

Those related before April 1, 2019 and still in the related period on April 1, 2019: if the order is issued before April 1, the relevant order will be rebated as usual, such as the non-member first purchase order after April 1 will no longer be rebated.

What are the circumstances or promotion orders that are not rebated?

There are generally seven situations:

1. Cloud products that are not rebates (for rebate promotion, please go to the tasks and rewards page to view rebate products)

2. Rebate cloud products that are not purchased in advance (for example, pay by quantity)

3. Not a new customer

4. Refund occurs

5. Risk control / same person (purchaser and Cloud Ambassador are the same person)

6CBM / partner's customers

7. Purchase products that do not participate in rebate activities.

For details, please see Cloud Ambassador rebate rules.

To which customers do you promote non-rebate?

Cloud Ambassador promotes to customers and partners under Aliyun CBM (Business Manager) with no rebate.

How to check your promotion and rebate situation?

Go to the personal center: check your rebate status in the Overview, the rebate order to view the amount, type and status of your successful promotion order, and the promotion customer to check your potential buyers.

Is the existing mode still "access-and-associate"?

In order to protect the long-term interests of ambassadors and reduce the negative impact of malicious promotion of some ambassadors, the access association model (visiting the ambassadors' page, that is, establishing relationships), which has been implemented since August 2018, is planned to be adjusted in the near future, specific to the relevant announcement of Cloud Ambassadors.

If the customer visits another ambassador page, how should the rebate be attributed after placing the order?

In order to protect the long-term interests of ambassadors and reduce the negative impact of malicious promotion of some ambassadors, the access association model (visiting the ambassadors' page, that is, establishing relationships), which has been implemented since August 2018, is planned to be adjusted in the near future, specific to the relevant announcement of Cloud Ambassadors.

Why do I get less rebate than expected in my actual promotion?

The rebate from the actual promotion is less than expected, usually because the customer has a refund.

When a refund occurs to the customer, the corresponding rebate amount will be reduced; the accounting of the rebate amount after the customer refund: the rebate is calculated according to the actual life cycle of the customer.

What is risk control / peer order?

Risk control / peer order: the ambassador and the referee are actually the same customer, including but not limited to the information related to the registration, login and use of different Aliyun accounts, Aliyun judges that they are actually the same customer. Like a document, mobile phone number, payment account number, equipment, address and so on.

Is the promotion of rebate rules fixed?

In order to better reflect the promotion rights of Cloud Ambassador, the rebate rules may be fine-tuned every month. Please focus on the recent adjustment of rebate rules from April to June 2019. Next month's rebate details are generally announced at the end of this month. For more information, please see Cloud Ambassador page "Home Page-latest developments" or "personal Center-tasks and rewards", or Cloud Community-developer Forum-[Cloud Ambassador area].

How to check the promotion rules of Ambassador Yun last month

View the rebate rules in the Cloud Community-developer Forum-Cloud Ambassador area

Frequently asked questions about cloud ambassador taxes in 2019, Aliyun taxes will continue to be paid for by Aliyun temporarily from 2019. According to the requirements of the new tax law, the mode of tax and fee payment has been changed from unified withholding to individual withholding. In order to protect your tax rights and interests, you need to click to complete the real name verification as soon as possible. We will file the tax return according to the name of the certification, the total amount of promotion and the expected tax return from March.

Here are some common questions that you are more concerned about

1. What is the classification of the amount of tax paid? Does it have anything to do with salary and salary income tax?

A: ambassador Yun's promotion of tax payment belongs to income from remuneration for labor services, which is juxtaposed with income from wages and salaries.

2. Can Ambassador Yun's company see and feel after paying the tax?

A: the company is only responsible for withholding the payroll and salary personal tax issued by the company, and cannot obtain other sources of income of the individual.

Why did my promotion client (promotion customer) suddenly disappear?

During the promotion period, customers visit the promotion link pages of other ambassadors, and promotional relationships with other ambassadors will be created, and the existing promotional relationships will automatically expire. Promotion of regular customers will not show associations and orders.

Are there any other awards besides the promotion rules in "tasks and rewards"?

"Task and reward" is publicized as a monthly promotion rule, in addition to this reward rule, customers can also participate in the product line or other additional activities according to the latest developments or related banner.

Starting from April 2019, are there any other rewards in addition to the rebate of "member first purchase"?

Starting from April 1, 2019, in order to focus more on 25% rebate for new customers, only member first purchase rebate will be retained, and 15% rebate for new purchase, renewal, upgrade and product first purchase will be cancelled. At the same time, add the superimposed high quarterly cash reward for the first purchase order of more than 500 yuan (the quarterly award is subject to the actual announcement).

How to calculate the promotion relationship between cloud ambassadors and promotional customers?

The promoted new customers visit the Ambassador's exclusive promotion link page, that is, to establish a promotional relationship with the Cloud Ambassador. The longest correlation period was 30 days. New customers place orders before they are linked by other ambassadors, and the rebate products purchased by prepaid members will be included in the rebate of the corresponding ambassadors.

Is it a rebate to register an ambassador or a new account to promote yourself?

This is a risk control / peer order with no rebate. If Ambassador Yun needs to buy his own products, he can follow the "latest activities" on the home page of the official website, or participate in phased activities (such as group purchase of popular styles) and enjoy all kinds of discounts or feedback from Aliyun.

If the customer has a refund after 30 days, will the rebate be required?

If a refund occurs after 30 days of promotion, the commission of the corresponding order of the Cloud Ambassador will be charged and deducted according to the degree of use of the customer. If the promoted customer continues to withdraw the order, the rating of the Cloud Ambassador will be affected and, in serious cases, the Ambassador will be blacklisted.

How long will the rebate amount received by Ambassador Yun be settled?

The basic rebate will be settled within 30 days of each order, that is, the 31st day settlement, which will be picked up by the Cloud Ambassador in the personal center with Alipay. Additional rebates, such as full activities, will be settled every other month, subject to the actual display.

The promoted customer places an order but does not pay, is the refund rebate?

Unpaid orders are not rebated and do not qualify for first purchase; refund orders will be calculated according to whether the resources actually used by the customer are actually amortized.

What is the cause and handling of the invalid order?

Invalid orders are displayed because risk control / peer orders are triggered

What is risk control / peer order: it means that the ambassador and the referee are actually the same customer; including but not limited to the relevant information in the registration, login and use of different Aliyun accounts, Aliyun judges that they are actually the same customer. Like a document, mobile phone number, payment account number, equipment, address and so on.

Note: risk control is not an one-time judgment, triggered to a certain proportion will trigger risk control. Therefore, we should try to promote in accordance with the norms, know more about the rules, and fully understand in advance to avoid invalid orders.

What is the first purchase of members?

Member's first purchase refers to the customer's first order (domain name, 0 yuan purchase, free trial does not account for the first purchase quota).

What is a prepaid order?

Compared with post-payment (pay-by-quantity), prepaid order refers to obtaining the right to use the corresponding product in the form of prepaid payment in the cycle.

Can Ambassador Yun's account be changed?

No, the Cloud Ambassador account must be authenticated by his real name and cannot be replaced once bound. The cancellation of the Cloud Ambassador account will cause the existing rebates to be unable to withdraw.

Why is the rebate order not displayed after the associated customer has successfully placed the order?

Only orders that meet the rebate specifications will be displayed.

The following forms are not displayed:

① is not the first order

② cloud products without rebates (for rebate promotion, please go to the tasks and rewards page to view rebate products)

③ does not purchase rebate cloud products on a prepaid basis.

④ issues an order beyond the associated time

The first purchase has taken place for the ⑤ customer's peer account.

For specific specifications, please refer to the developer Forum-Cloud Ambassador area-Cloud Ambassador monthly rebate rules.

Why don't customers who visit my promotion link appear in the associated list?

The main situations are as follows:

1. Customers of partners, CBM, etc., and peer customers cannot be associated.

2. When new customers register, switch between different browsers or terminal devices (such as switching from the wireless end to the PC side), resulting in the loss of the promotion ambassador id, and in rare cases, it is impossible to establish an association between the two.

3. Buyers visit more: the customer visits other ambassadors' pages in a short time, and the future visit relationship shall prevail.

4. When the validity period of the association expires, the association becomes invalid.

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