Shulou(Shulou.com)06/01 Report--

This article will explain in detail how the hotel uses Mini Program to assist in operation. The editor thinks it is very practical, so I share it with you as a reference. I hope you can get something after reading this article.

1. Improve the service process and improve user satisfaction

In the three nodes before, during and after check-in, Mini Program is used to provide one-stop quality service, or service supplement.

For example, before check-in, layout in Mini Program to check in in advance, message push to remind guests to check in, LBS navigation function, and so on.

During check-in, you can set up code scan unlocking function, scan code connection wifi, service call and so on in Mini Program.

After check-in, guests check out, Mini Program can set up online invoicing function, award questionnaire survey and so on.

two。 Beneficial to Marketing and establishing Hotel Brand

There are many marketing tools in Mini Program, which are suitable for marketing. Common tools include coupons, bonus mall, points raffle, member check-in, fission distribution, group purchase, seconds kill, red packets, cash back and so on.

In addition, Mini Program has a live broadcast function, and the hotel has a live broadcast, which can directly promote the hotel's concept, service, corporate culture, brand and other content to users.

3. Get more traffic and expand private domain traffic

Before the hotel, there are official accounts, group chats and other tools to precipitate their own members. Mini Program can help hotels get more traffic and expand private traffic.

Wechat officials strongly support Mini Program, opening multiple traffic portals to it. At least you can search Wechat, nearby Mini Program, share, official account associated Mini Program, official account menu to add Mini Program links, official account articles inserted into Mini Program cards and other ways to get traffic.

This is the end of the article on "how hotels use Mini Program to assist in operation". I hope the above content can be of some help to you, so that you can learn more knowledge. if you think the article is good, please share it for more people to see.

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