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Eaton builds China customer experience Center for 2.5 million US dollars

2025-04-01 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Network Security >

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On March 14, the annual Eaton Power quality Business agents Conference in China was held in Shenzhen. At the meeting, in addition to launching a series of new products and solutions, Eaton also announced the opening of its $2.5 million Asia-Pacific Power quality products and Systems testing Center in Shenzhen.

"in 2009, I visited the Shenzhen factory for the first time after taking office, when the factory could only produce low-power UPS." Luo Shiguang, senior vice president of Eaton Electric Group Asia Pacific and general manager of power quality business, recalled, "but now, 10kW~1000kW 's UPS can be produced locally in China."

China and the Asia-Pacific region are strategic markets for Eaton on a global scale. Luo Shiguang believes that the rapid growth of China's data center market will bring greater growth opportunities to Eaton's power quality business. Therefore, in 2014, Eaton will strengthen cooperation with agents, expand distribution channels, further promote comprehensive integration with the local market, and at the same time increase the ability of R & D and testing of local products. to provide more energy-efficient power quality solutions that meet the needs of Chinese customers.

Shenzhen is Eaton's global R & D and production base. The three factories in Shenzhen have more than 5000 employees and 29 advanced automatic production lines, with an annual production capacity of 8 million UPS. Eaton's R & D center in Shenzhen is also one of its three largest electrical R & D bases in the world, with more than 1000 product R & D and testing engineers.

Eaton's Asia-Pacific Power quality products and Systems testing Center, which has just been launched in Shenzhen, is the third product and system testing center owned by Eaton in the world besides the United States and Finland. " The testing center is also a customer experience center, equipped with the world's leading testing equipment and technology, not only to test individual equipment, but also to test the entire power system solution, including UPS, power distribution unit (PDU), AMS monitoring system and third-party equipment. Its maximum test capability is the UPS of two parallel 1100kW. " Luo Shiguang said, "after choosing a customized power solution, customers can see the whole process of its operation in the testing center, and enhance their understanding and confidence in the product through personal experience."

"in the past three to four years, our total investment in the Chinese market has exceeded $12 million. We are still strengthening our localization in China and have further improved our pre-sales and after-sales service capabilities for Chinese users since the end of last year." "at present, 90% of our UPS is developed and produced in Shenzhen," Luo Shiguang told reporters. Recently, the Shenzhen R & D Center has just developed a new UPS product. Compared with the remote-controlled local R & D strategy adopted by many multinational companies, we have actually settled our R & D department in Shenzhen to provide localized services for the Asia-Pacific and Chinese markets as well as global customers. "

The development of cloud computing and big data has promoted the rapid development of large data centers, and there is a growing demand for overall and customized data center solutions. "since 2010, Eaton has increased its service of customizing data center solutions for Chinese customers. I saw positive feedback from agents and users at this year's agency conference." Luo Shiguang said.

For small data centers, Eaton can provide modular and standardized solutions; for medium-sized data centers, Eaton can provide differentiated solutions for the needs of customers in different industries; and for large data centers. Eaton can provide on-demand expansion of high energy efficiency and low total cost of ownership solutions. From the product to the system to the overall solution, this is not only a new challenge for Eaton, but also a big change for its agents.

In order to rapidly improve the agent's ability to sell solutions, Eaton constantly updates its overall data center solution on the one hand, and strengthens the sales training for agents on the other to achieve information sharing. "the customized solutions we provide should meet the personalized needs of users on the one hand and remain open on the other," Mr Law said. we will provide users with an integrated solution of solution and service packaging. "

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