Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. Pinduoduo merchants do not refund how to forcibly refund, pinduoduo merchants do not refund how pinduoduo compulsory refund method this many people do not know, now let's take a look at it!

Answer:

1. Under normal circumstances, if the business refuses the user's refund application without good reason, you can find the "request customer service intervention" function on the refund details page, thus asking pinduoduo customer service to help negotiate; users can also choose to click the "modify refund agreement" option in the refund interface, then fill in the refund application again, upload the relevant refund voucher picture, and click "apply for refund now" function.

2. The seller refuses to return the goods and refund:

3. In fact, if you want to refuse a refund, the most important thing is to ensure that the quality of the product is consistent with the source description. Second, you need to ensure a logistics experience. Of course, it is best to explain all the details of the product to the customer and avoid refund as far as possible. In this way, customers will be much more cautious when placing orders. If it is intentional, the seller needs to have the evidence. As long as he does his duty at every step, he can explain the situation to the platform. In this way, such things can be avoided. Of course, if you really disagree with the refund, there are still many ways to solve the problem: applying for intervention is also a means to help customers protect their rights. If negotiations fail, this means can be used; official complaints, submission of evidence and information, complaints to sellers, platform staff will properly handle, not inefficient; consumer associations complaints, there are many complaint channels. Even the public security and the courts are powerful means to protect legitimate rights and interests.

This is the end of this article. I hope it will be helpful to all of you.

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