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In 2017, the United Arab Emirates became the first and only country in the world to appoint a "AI minister". PricewaterhouseCoopers estimates that the adoption of the AI solution will increase GDP in the United Arab Emirates by $96 billion by 2030. Now that the United Arab Emirates is preparing for the "post-oil era", can AI become the new "oil" of the United Arab Emirates? Article source: Tencent Technology, responsible Editor: jimmonzang, Compiler: Kathy.

The United Arab Emirates is preparing for a "post-oil era", rushing to the forefront of the track in the race to a commercial era driven by AI.

In the view of many Twitter users, artificial intelligence is associated with words such as excessive hype, large-scale monitoring, the end of human nature, being robbed of jobs, and getting out of control. But in a questionnaire survey conducted this month, one user wrote: "for us, it is best for robots to take over some things." because we suffer from decision-making incompetence. "

Obviously, people are confused about AI, but this is understandable. Whether it's a robot that replaces 40% of the human workforce, or an out-of-control machine that becomes a security threat, there are various assumptions about this evolving technology. Although it has been active for decades, it seems suddenly to be at the forefront of almost every industry-from logistics to medicine to even food and beverages.

AI is not just a popular new term in the business world. No matter where you are in the world, you will almost always see AI playing a subversive role in a variety of industries. The tech giants even call it the central pillar of the "fourth Industrial Revolution".

AI of the United Arab Emirates has made great strides.

However, the existence and activities of AI are not floating on the surface to a large extent.

Because of this, the United Arab Emirates quickly took the initiative. In 2017, the Gulf state became the first and only country in the world to appoint a "AI minister". AI Minister Omar Ben Sultan Omar Bin Sultan Al Olama is responsible for leading the country's vision of 2031.

AI will bring new sources of income and opportunities to the UAE economy.

They took a wise step.

According to a study by PricewaterhouseCoopers, the adoption of AI solutions is expected to increase UAE's GDP by $96 billion by 2030, while a study by consulting giant Accenture estimates that AI will increase its financial sector by $37 billion, healthcare by $22 billion and storage and transportation by $19 billion.

What these sectors have in common is that they are important links in the UAE's economic system.

Orama famously said at last year's ADIPEC conference: "data is new oil."

"any company, any government, as long as they link data to oil, will get benefits that they have never seen before," Olama told the media. "We will see lower costs and high profits that are not available elsewhere."

The UAE government wants to be one of the leading countries in the adoption and deployment of AI. The message came from the highest levels of the UAE government.

Therese is a French company with a market capitalization of US $24 billion that provides services to the aerospace, defense, transport and security industries. The company's chairman and CEO, Patrice Kane (Patrice Caine), held several meetings with senior Gulf leaders, including Saudi Crown Prince Mohamed bin Salman (Mohammed Bin Salman) and Mohamed Ben Zayed Al-Nahayan (Mohamed Bin Zayed Al Nahyan) of the United Arab Emirates.

Aurama said the UAE is adopting a dynamic model to use AI, which is conducive to industrial growth.

"I see Abu Dhabi Crown Prince Sheikh Mohamed Ben Zayed (Sheikh Mohamed Bin Zayed) from time to time, and he always insists that he wants his country to take the lead in this technology," Kane said in an interview with foreign media.

"he didn't mention anything about cyber security or IT, just AI. So there is a strong and clear political vision at the top of the country to achieve world-class expertise in AI," Mr. Kane said.

Martin Martin Adams, a prominent artificial intelligence expert, says appointing a minister in charge of AI technology will soon become a global trend.

Adams' company, Codec, which specialises in AI-based knowledge, said: "one thing that has impressed me so far in the Gulf is that they take AI very seriously and more seriously than any other region I have ever seen. The government here believes that it is the responsibility of the government to equip such technology platforms with talent in the future."

"the Gulf government means,'We will give people the right degrees, create the right jobs for them, and create the right space for them to adapt to these new jobs'." "in Europe and the United States, private markets and large technology companies are basically trying to promote these ideas," he said. "

Adams said the message from the appointment of AI minister was, "this is not fashion, nor is it a narrow application of technology."

Dr. Scott Norson of PricewaterhouseCoopers is in charge of AI and data operations in the Middle East.

"this is a fundamental new thing in business and technology, and I think it is very wise to show the UAE's openness to business in this new area," he said. "

The point is that the UAE is expected to save 50 per cent a year by using AI in education, transport, energy, technology and space programmes.

Deep learning

For some basic, predictable and repeatable activities that human beings participate in, various industries are also using AI technology to automate.

In recent years, the accelerated development of AI benefits from the emergence of deep learning. In-depth learning uses artificial neural networks to better mimic the way the human brain recognizes things and makes decisions.

It can be used for a variety of purposes, such as voice-to-text, early signs of blindness detection, online customer support, and virtual personal assistants such as Alexa or Siri.

Experts believe that Google and Amazon's smart speakers can detect early signs of illness before you realize you are sick. It can detect your emotional state, hear your coughing, sneezing or stuffy nose, and order the right medicine for you.

No wonder many giants around the world put AI based on deep learning at the core of their operations.

Since 2014, Therese has invested nearly $8 billion in AI technology and opened a research centre in Montreal, where nearly 50 artificial intelligence experts work, with another 150 working at the company's main research centre in France.

Mr Kane firmly believes that Therese's investment will pay off, but it will be more indirect.

"I've been asked many times how much revenue AI generates. You can't answer because you don't sell AI. You sell AI-based solutions or products. So AI is part of the value pillar," he said.

"so our solutions, products and devices provide things that others can't imagine, and that's what makes us more and more unique. I think it's an extra feature; being able to introduce AI is a digital capability-that's how I measure the return on these major investments." He said.

Dr Scott Nowson, head of AI and data at PricewaterhouseCoopers, said automation and intelligent automation would directly affect retail, so it would be the industry that would benefit the most in the early stages.

Martin Adams, co-founder of Codec.ai, is a famous authority in the field of AI.

"there is still a lot of room for automation to improve, such as product production in retail, supply chain optimization and analysis, where you can improve more quickly, which means that retail is the most affected in the short term. in the long run, however, we focus on industry, manufacturing, especially manufacturing in this region, because these industries are too large." He said.

There will also be significant improvements in health and the public sector, especially given the scale on which the public sector is trying to personalize automation, Nosen said.

"AI can understand and grasp your data, your medical history, in order to better diagnose your illness, this is where AI is really useful-to make decisions." He said.

Multinational companies are working hard to reduce the cost of AI, and off-the-shelf solutions make AI increasingly commercialized.

Regional giants see the potential of AI.

The UAE attracted foreign money to AI even before it formulated its strategy for 2031. Dubai attracted more than $21 billion of foreign direct investment (FDI) for AI and robotics projects between 2015 and 2018, according to a recent report by Dubai FDI.

Through investment, the UAE is expected to soon become a global leader in the field of AI.

The UAE itself is investing in AI. Earlier this year, it allocated $408 million to build schools for the New Generation. These schools will be equipped with design and robotics laboratories, as well as AI facilities.

Locally, government entities and large organizations have given AI a lot of support.

"for example, the Dubai police hosted a machine learning competition at the recent AI Everything conference. They provided data, provided problems, and provided infrastructure. They said, 'Please come to us, work with us, and solve these problems.' an open initiative like this will really change the face of the region," Mr. Nosen said.

The goal of the UAE government is to fully integrate AI into medical and security services, providing a variety of services through AI.

Dubai-based ride-hailing technology company Careem uses AI to arrange better boarding places based on historical data, especially if passengers are in the same building as hundreds of other people.

"A lot of buildings have transportation systems around them, but look at the historical data of picking up passengers from there before."... they can now learn the entrance to the building and pick up passengers more easily, "Nosen explained.

However, the biggest impact will be on recommended products. Emirates, for example, is actually using the company's internal AI when it sends emails to passengers to advertise their destinations or offer discounted tickets.

Emirates is working on developing an AI-based "assistant" for its customers.

"it's like Netflix wants to know more about what you like to watch as a viewer," Nosen said.

"Retail giants like Emaar and Majid Al Futtaim are also looking at this area. They first sort out their warehouses, optimize inventory, predict what people want to buy, and then start recommending more products."

Arabic will also benefit from AI. Because there are too many variants and accents in Arabic, multinational companies started marketing in Arabic relatively late. But that is changing.

Google has improved machine learning AI in its translation service, while Amazon AWS recently launched an Arabic version of the text-to-voice service.

The ride-hailing app Careem intends to become an AI-driven company.

"what really excites me now is that more and more small companies like Arabot and Labiba are launching Arabic voice and language products. Big companies like Microsoft and Google are also entering this field. This will lead to more consumer-centric AI technology that can handle Arabic. They are now very important experiences and consumers have a lot of expectations for them," he said.

"Netflix is easy to use, all you have to do is click on it. But your bank-you need to have voice interaction and voice interface in the future-has Arabic options all the time, and I'm very excited about it, and I can't wait to see what happens in the next year or two."

According to Codec Adams, with the exception of very small companies, all companies will to some extent benefit from using AI.

"I think AI will touch on all aspects of human decision-making, from politics to corporate strategy and corporate training. I think it will touch on every element of strategic and creative decision-making, which will focus mainly on efficiency and productivity," he said.

"I think the Gulf will be in a very high position given the amount of resources being invested in this area and in training people to prepare for this AI-backed business era."

Despite concerns about unemployment, mass surveillance and even security threats, the reality is that the benefits of AI seem to outweigh concerns. AI will "make life easy".

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