Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. The above 12306 shows that the ticket has not been refunded, and why there is no refund in 12306. Many people do not know why there is no refund. Now let's take a look at it.

Answer:

1. 1306 without a refund is impossible; 12306 the phenomenon of non-refund is mainly because you have not reached the prescribed time, as long as you wait patiently, you will certainly get a refund. 1306 after the refund is successful, the payment will be returned to the payment card within 15-20 working days. Please call the 24-hour service number 1230 and the customer service staff will handle it for the user.

2. Points for attention in refund.

3. Train ticket refund time: before departure at the departure station, special circumstances can also be within 2 hours after departure; if you buy a ticket online and do not exchange for a paper ticket, you can log on to the website to apply for refund within 2 hours before driving; group travelers must apply 48 hours before driving; train ticket refund fee: the new rule of train ticket refund fee implements step-by-step refund fee, and there is no difference between online refund fee and other refund methods. If you drive at the ticket station for more than 48 hours, you will be charged a 5% refund fee when you refund your ticket. If the driving time is more than 24 hours but less than 48 hours, a 10% refund fee will be charged when the ticket is refunded; less than 24 hours before driving, a 20% refund fee will be charged when the ticket is returned; note: in view of the loopholes of ladder refund and evasion, the railway department has issued new rules for train ticket rescheduling and refund, which can only be changed once, whether online or through the window. Train ticket refund location: after booking on the official website, users can change and refund tickets at the station ticket window, regardless of whether they exchange paper tickets or not. At present, the sales outlets cannot apply for a refund.

This is the end of this article. I hope it will be helpful to all of you.

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