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2025-03-29 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Network Security >
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Shulou(Shulou.com)06/01 Report--
1. There is a Symantec Endpoint Protection client that cannot run automatically after booting. The error of running the Times manually is as follows: "unable to start Symantec Management Client service. Return the following error code: 0x8007041d"
two。 Check the relevant items in the Service and find that the Symantec Management Client service is not started and the manual startup error is as follows: "the Symantec Management Client service cannot be started on the local computer. Error 1053: the service did not respond to startup or control requests in a timely manner."
3. Check the dependent service items related to the Symantec Management Client service, there are no exceptions, all have been started
4. I want to uninstall it directly and then reinstall it, but I made a mistake when I unloaded it:
5. Follow the path in the above error report, look for it, but find Netport.dll. Maybe this file was damaged and copied to other computers running the same version of the system to replace it, but it could not be overwritten, cut or renamed. Later, as soon as this file was selected, the computer jammed (no screenshot was reported).
6. So try to use the SEP installation file to reverse the installation and uninstall, select "delete" in the program maintenance interface, you can still report an unknown error (forget the screenshot), and then try to "repair" and still report an error.
7. At this time a little anxious feeling, or hundreds of degrees, google continue to search for relevant troubleshooting materials, tried a lot of troubleshooting are useless.
Later, the IT of other cities sent me a special SEP uninstall tool: Cleanwipe-v12.1.1101.401 (http://down.51cto.com/data/813927), using this tool to successfully uninstall the SEP client, during which the system restarted twice.
8. After the uninstall is complete, reinstall the SEP client and update the virus library to the latest.
The following is the answer and technical information related to "unable to start Symantec Management Client service" searched on Symantec's official website. Return the following error code: 0x8007041d.
Transfer: http://www.symantec.com/connect/search/apachesolr_search/0x8007041d
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