Shulou(Shulou.com)06/02 Report--

In 2020, because of a sudden epidemic, enterprises are deeply aware of the value of "online services", and more and more enterprise users will go to the cloud.

Although the epidemic is now dissipating, the cloud "inertia" of enterprises is irreversible.

01

Customer A: public cloud service is easy to use, and you can add or subtract resources online through the user backend and activate it quickly. It provides great convenience and flexibility for our daily use, and saves time.

02

Customer B: public cloud service providers provide a comprehensive range of services, including not only ordinary leased hosting services, but also CDN, cloud storage and cloud security. We can choose the supporting products and services we need at one time, which is more convenient.

03

Customer C: we are a small business, and the IT team is not made up of excellent technical experts. There are many deficiencies in the skills and knowledge required to cope with the ever-changing Internet environment. Under the condition of limited resources, it is difficult and risky to try to deal with all affairs and emergencies, and it will waste time and have a negative impact. By working with public cloud service providers with strong technical capabilities and experienced services, we can not only transfer a lot of routine, repetitive and time-consuming work, but also make up for the shortcomings of our professional and technical capabilities, and can devote more resources and energy. focus on the business.

For reasons such as the above, IDC's enterprise users are coming to the cloud one after another, which makes many IDC feel the survival crisis. Although many traditional IDC have been in the industry for many years and have their own product features and status, they will inevitably fade their halo in the face of the rising star of public cloud service providers. Why? We can make a brief analysis.

(1) external causes

In general, traditional IDC enterprises take server rental and hosting as their main business, with high homogeneity of products, intensified competition and continuous extraction of profits. In addition, under the environment catalyzed by the epidemic, the rise of non-contact commerce and more frequent interactions on the cloud make more users join the embrace of cloud services, which is also an important reason for the gradual decline of traditional IDC business.

(2) Internal causes

At present, some traditional IDC enterprises have a low degree of information application, lack of technical capabilities, and there is no mature team to study products and services, so they can only provide the most basic resources, and the business level is low. The traditional operation and maintenance investment is large, the management cost is high, can not meet the user's demand for resource elasticity, and the development is limited.

Secondly, there are defects in the management of traditional IDC. For example, from the sale of products to the delivery of orders, too much reliance on labor, cumbersome control. In general, the traditional way of communication is used to place the order, and then inform the staff to step up the processing of product delivery. This process can be described as complex and lengthy, which lengthens the delivery schedule. Customers are unable to place orders on their own, and the technology has to be done on their own, which is not friendly to customers and IDC employees.

To sum up, it is mainly due to the embarrassing current situation caused by the upgrading of customer demand, the imperfection of traditional IDC product system, the lack of technological innovation and the lack of user experience and internal management. In terms of demand, the traditional IDC lacks an automated integrated business management system. Based on this, ZKEYS system starts from IDC pain points and creates an overall solution from the point of view of IDC practitioners to help IDC solve problems while reducing costs and improving efficiency.

Product and service guarantee

To give full play to the advantages of localization resources of traditional IDC, you can build your own cloud platform through the technical support and empowerment provided by ZKEYS system, and quickly produce your own resources into various superior cloud products, enhance the capabilities of value-added service products and cloud service products, improve system security capabilities, enhance IDC comprehensive service capabilities, and build innovative IDC enterprises.

Customer experience upgrade

Improve inefficiency and complexity, give full play to the automation ability of the system, ZKEYS provides a lot of convenience:

Provide front-end website to support customers to place orders and deliver online

Provide front-end user center to support customers to manage products independently

Integrated financial system, easy to use, clear data

Intelligent work order system, one-stop solution to after-sales problems

Complete IDC business management module to improve efficiency

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ZKEYS system (official website) starts from the seven key business links of research and development, production, service, operation, commerce, finance and human resources management, while meeting the needs of various business process management of IDC enterprises, simplifies labor, creates an efficient and efficient business support system, and effectively enhances user experience.

Public cloud is like a scourge, traditional IDC must ride the wind and waves, stick to its own advantages, maintain innovation, integrate the advantages of cloud computing, and enhance its own skills. As an enterprise-level IDC management system, ZKEYS will also forge ahead and contribute its own strength to the progress of the IDC industry.

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