Shulou(Shulou.com)06/03 Report--

About Eclipse Group

Headquartered in Dubai, Eclipse Group is a group of business units that provide stage services, venue services, laser graphics services, etc., for popular live events around the world. The main problem encountered by each business unit is that the cost of each department must be accounted for separately, which makes capital management a nightmare.

Business Challenge

As much of the business world shifts to the cloud, Eclipse Group has also taken a major step forward, using Office 365 as its online work platform. Although there was not much trouble working with Office365, they soon realized that the management function it provided, IT, did not live up to their expectations.

"the biggest challenge for us to use Office365 is the license management and billing process. Although we are made up of multiple business units, Microsoft generates only one invoice for each license, which makes it difficult for us to associate costs with each business unit."

-- Timothy Ransom, Eclipse Group Manager, United Arab Emirates

Office365 generates only one invoice for each license, which means that the administrator of Eclipse Group must apportion the total license cost based on the number of users in each business unit. The group has multiple employees in each business unit, which shows that the task is very arduous.

Another problem that Eclipse Group wants to solve is their Office 365 overhead. Eclipse Group wants to review their Office 365 license usage to find ways to reduce their total Office 365 overhead.

Solution

Eclipse Group needs a solution that divides Office365 license costs into its business units based on the number of users in each unit, and this task is much easier if they can share the costs by screening Office365 users based on business units. They also need to look at the usage of Office 365 to decide whether a license should be purchased for everyone, or whether their Office 365 plan can be adjusted to reduce installation costs.

"We have used a lot of ManageEngine products and we are satisfied with all the services and support they have provided. I believe this is the best product I have ever received.

"

-- Timothy Ransom, Eclipse Group Manager, United Arab Emirates

Benefits of using O365 Manager Plus

Eclipse Group is looking for a solution that is cost-effective and easy to deploy and is well supported by product experts. Learning from the experience of using ManageEngine products, they directly rejected CogMotion and Gingerex and went to ManageEngine to buy O365 Manager Plus.

O365 Manager Plus can be installed and configured for multiple domains (business units) in minutes. It provides highly detailed and dedicated reports for license management, as well as usage reports for Exchange Online and OneDrive for Business. These reports list the usage of individual users and can be filtered based on any attribute (domain, work location, department, and so on).

Users can use advanced filtering options to filter the data in the report and save each filtered report as a new custom report, and the report can be scheduled, exported (in PDF, CSV, XLS, or HTML format), and emailed to the administrator.

Result

Using the license details report, Eclipse Group is able to filter its Office 365 users based on business units. After seeing how many users there are in each unit, they can easily allocate Office365 license costs. For schedule changes, Eclipse uses reports to analyze usage statistics for Office365 services. With detailed usage statistics, they will be able to make license changes to help them reduce overall Office 365 expenses.

"now we can effectively coordinate licenses used in the enterprise and allocate costs to business units. We have also identified some license changes that can reduce our total Office365 expenditure.

"

-- Timothy Ransom, Eclipse Group Manager, United Arab Emirates

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.