Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. Pinduoduo delivery empty box how to compensate, pinduoduo does not deliver goods only 3 yuan compensation? this many people do not know, now let's take a look at it!

Answer:

1. Pinduoduo non-delivery is not only a compensation of 3 yuan; users who are not in pinduoduo delivery will urge complaints and so on. If you pass the exam, you will get a no-threshold cash coupon of at least 3 yuan; non-delivery means that the merchant fails to upload the real logistics order number corresponding to the grouped commodity order to the back office of the goods within the delivery time limit; the platform will handle the merchant's delayed delivery behavior in accordance with the above standards, and will take measures to limit the balance of the merchant account as appropriate.

2. What if Pinduoduo can't deliver the goods on time?

3. Generally speaking, if the goods are not delivered within the agreed time, that is, within 48 hours, or if there is no record of collection within the time limit, they will be judged as delayed delivery; for orders with delayed delivery, there will be no threshold fine of 3 yuan; if this happens, it is necessary to analyze the reasons and prescribe the right medicine to the case. Forgot to upload the logistics order number. If the merchant forgets to upload the logistics order number after delivery, it can be analyzed and solved according to the following two situations: in addition to uploading the correct logistics order number in time, on the other hand, we should pay attention to the management of the backstage information about delayed delivery to see if there is any relevant order; if the store is out of stock, it should be reported to the platform as soon as possible. After applying for out-of-stock, we need to pay 5 yuan coupons to each customer, we need to find a way to adjust or replenish the goods as soon as possible, and complete the delivery within the specified time, otherwise it will be judged as delayed delivery and compensate the buyer. Due to logistics reasons, the goods cannot be delivered. In this case, express delivery needs to be replaced. Merchants can cooperate with a number of express delivery companies to avoid passive situations and penalties for not delivering goods in an emergency or emergency. If the buyer does not apply for a refund in time, some buyers will apply for a refund before the merchant delivers the goods. The merchant should instruct the buyer to refund in time. If the buyer fails to submit an application, it may be dealt with in accordance with the abnormal order, and the penalty caused by late delivery can also be avoided.

This is the end of this article. I hope it will be helpful to all of you.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.