Shulou(Shulou.com)06/02 Report--

Common problems and solutions:

[report port binding error]

Click the menu-tools-options-Server page, change the three port numbers to 54012, 54013, 54014, and click apply-OK, restart eNSP. If the port error is still reported after reboot, add one to the three numbers and try again until no error is reported. The reason for this error is that the port number required by eNSP is occupied by the system.

[how to reduce CPU occupancy and turn on VBox virtualization]

(1) eNSP help document FAQ "how to solve the problem of high CPU utilization when using eNSP tools".

(2) View the link http://support.huawei.com/ecommunity/bbs/10156457.html

[prompt "can not find AR_Base" error message when starting AR]

Click "menu-tools-Register device" to re-register AR_Base.

If you are prompted that you cannot register during the registration process, follow these steps:

1. Open virtualbox to see if there are links such as ARClone*** and AR_Base, and delete them if so.

2. Click virtualbox Management-Virtual Media Management to delete the AR_Base.vdi. If the prompt cannot be deleted, delete the sub-link under the AR_Base.vdi, and then delete the AR_Base.vdi.

3, open ensp, do not add any simulation devices, click the menu-tools-register devices, and then register.

If the AC,AP device also indicates that it cannot be found, it also follows the above method, except that the name of the deleted connection is WLAN_AC_Base,WLAN_AP_Base.

[after starting the switch, the command line has been outputting "#" after waiting for a long time]

(1) start-"attachments -" right-click the command prompt to run cmd as an administrator.

(2) click lodctr / R (win) or lodctr / R:PerfStringBackup.ini (xp) in cmd to restart the counter. Then restart eNSP.

[during the startup of AR, if the error code is 40 (as shown in the following figure), or if the command line of AR has been outputting "# #" after a long wait (if the switch has been outputting "#" after startup, please try the previous solution first)]

Https://cache.yisu.com/upload/information/20200311/29/183980.jpg

Generally speaking, you can do the following checks:

(1) Open "Control Panel\ Network and Internet\ Network connections" and check if there is a virtual network card named "VirtualBox Host-Only Network". If it is disabled, enable it.

Https://cache.yisu.com/upload/information/20200311/29/183981.jpg

(2) Open VBox and select manage-> Global Settings.

Https://cache.yisu.com/upload/information/20200311/29/183982.jpg

(3) then open the network, check the network card VirtualBox Host-Only Ethernet Adapter, click edit (serial number 3), display the following interface, will enable the dhcp server to remove, click OK.

Https://cache.yisu.com/upload/information/20200311/29/183983.jpg

(4) in addition, to check the address of VirtualBox Host-Only Ethernet Adapter, you need to configure it as 192.168.56.1.

Https://cache.yisu.com/upload/information/20200311/29/183986.jpg

(5) ping 192.168.56.1 in cmd to see if ping can be reached.

Https://cache.yisu.com/upload/information/20200311/29/183987.jpg

If the ping doesn't work, you'll have to reinstall the VBox or change the machine.

[after starting AR, the command line prompts "The device is running!". After waiting for a long time, the command is still unable to enter]

Open windows firewall and tick eNSP_VBoxServer.exe in the "domain" and "public" columns.

[runtime error occurred during installation]

Please download and install dotnetframework 3.5.

[virtual machine WIN7 can't get up to install ENSP AR all the time, so is XP, ask for help]

It is best not to install ensp in the virtual machine, because the AR of ensp also creates and runs in the virtual machine, which is equivalent to embedding the virtual machine in the virtual machine. But there are also users who run ensp successfully in the virtual machine.

Before installing ensp on the pc of the win8 system, it is best to uninstall the previous version and delete the previous installation directory before installing it. After ensp is installed, it is best to turn off the local windows firewall and other security software, as they may organize ensp to listen on some ports.

USG5500 devices in ensp do fail to boot in some versions of win8 systems, and we will continue to investigate them later.

[vlan agrregation cannot take effect, rookie, please be guided by God]

The emulated switch in eNSP does not support vlan aggregation.

[prompt for eNSP related programs to be added to the firewall allow list when eNSP starts]

Reference link http://support.huawei.com/ecommunity/bbs/10157529.html?p=1#p10211127

[device Cloud usage shared by eNSP] device Cloud function and usage

Reference link http://support.huawei.com/ecommunity/bbs/10175591.html?p=1#p10282463

[summary of problems in the use of VBox with eNSP]

Reference link http://support.huawei.com/ecommunity/bbs/10224117.html?p=1#p10405781

[VBox installation failed, prompt could not find path]

When installing VirtualBox, make sure that the installation path does not contain Chinese characters.

Reference link http://support.huawei.com/ecommunity/bbs/10164809.html?p=1#p10240499

[eNSP cannot be started and interface DOWN status]

1. Check whether the computer has installed QQ butler, Baidu antivirus and other PC manager software, if installed, need to uninstall. Some butler software prevents communication between analog devices, causing heartbeat messages between analog devices to fail to communicate, so the interface will DOWN off.

two。 If you use TerminateRunning frequently, delete the remaining folders under C:\ Users\ your username\ AppData\ Local\ eNSP\ VBoxServer\ workspaces and resource.

[firewall interface DOWN, other devices start normally]

In the released version, the firewall heartbeat feature is disabled by default. You need to find the model node named USG6000V in the installation directory\ res\ items.xml, and manually change the value of the heartbeat node to 1 to enable the firewall heartbeat feature.

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[if repeated installation and uninstallation of VirtualBox and eNSP are still unsuccessful, clean the registry]

(1) Uninstall eNSP in "Control Panel\ programs\ programs and Features", and then manually delete the eNSP folder under "C:\ Users\ user name\ AppData\ Local\" (if you can't find AppData under the user folder, click View-> √ before the hidden project).

(2) to uninstall VirtualBox, first delete it directly in "Control Panel\ programs\ programs and Features", and then delete ".VirtualBox" under "user folder" (if the prompt program is occupied and cannot be deleted, clean up the memory with QQ Housekeeping, etc.).

(3) Open and run with win + R, enter regedit, and press enter to open the registry. Before operating the registry, you can back up and click File-> Export. Then select "computer", press CTRL+F, open the "find" dialog box, find the "VirtualBox" and "vbox" keywords, and delete the "matching key value folder", as shown in the following figure. Press F3 to continue searching and deleting until the search is complete.

Https://cache.yisu.com/upload/information/20200311/29/183989.jpg

Reference link http://support.huawei.com/ecommunity/bbs/10276622.html?p=1#p10618086

[win10 system VBox4.x version, using usg6000v]

For users of vbox version 4.x of win10 system, if you want to use usg6000v, after installing eNSP, open\ eNSP\ plugin\ ngfw\ tools\ ngfw\ vfw_usg.vbox in your eNSP installation directory, change OSType= "Linux_64" in line 9 to OSType= "Linux26_64", save it, restart eNSP, and then start usg6000v.

[eNSP console interface is not fully displayed]

Due to the low resolution of some computers, the console interface is compressed, resulting in incomplete display of the device. You can solve this problem by zooming in or maximizing the console interface.

In the win10 system, right-click the eNSP icon, select Properties, and set compatibility to run in compatible windows7 mode.

Https://cache.yisu.com/upload/information/20200311/29/183992.jpg

[how to add plug-ins to eNSP to support CE128, NE, CX and other device types]

Reference link http://support.huawei.com/ecommunity/bbs/10267180.html

[how to resolve AR startup error code 40]

Reference link http://support.huawei.com/ecommunity/bbs/10282017.html

Li Jun tel:15135361516 Qq:344728662

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