Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. Pinduoduo does not issue an invoice to complain about which department, pinduoduo is afraid of what department to complain about this, many people do not know, now let's take a look at it!

Answer:

1. If consumers encounter problems such as counterfeiting and false publicity in the process of pinduoduo online shopping, they should pay attention to retaining the evidence; they can complain to pinduoduo platform or call the consumer rights hotline to deal with the complaints. you can also directly log on to the national 12315 Internet platform to lodge online complaints and safeguard your rights. You can complain to the relevant industrial and commercial department where the "pinduoduo" platform is located, or you can complain to the industrial and commercial department where the seller is located, or bring a lawsuit to the court.

2. Does Pinduo's intervention have an impact on the store?

3. The intervention rate index of Pinduoduo platform has been used as one of the standards for measuring the after-sales service quality of Pinduoduo stores. If the number of intervention orders and the intervention rate of stores in the last 30 days are high for a period of time, then stores will be restricted by the platform system, such as withdrawing resources, banning resources, withdrawing advertisements and banning new ones. If the "nearly 30-day platform intervention rate" and "recent 30-day platform intervention orders" of pinduoduo's store are on the high side within a period of time, the platform will take restrictions on the store as appropriate, for example, all goods in the store will be removed from resources, prohibited from shelves, advertisements removed, new products banned, and shelves banned for one day. Store-wide commodity reduction rights, including but not limited to category page reduction, search page reduction, blocking, lasting for one day; therefore, whether online or offline, consumers should protect their consumer rights and interests in time, and should not connive at the bad behavior of merchants.

This is the end of this article. I hope it will be helpful to all of you.

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