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In a new support document, Microsoft confirmed that a BUG in Windows 10 2004 would cause a black screen. Black screen problems occur mainly on external monitors and also affect the Office Productivity Suite, but some users report similar problems on their primary monitors.

Microsoft has finally fixed the black screen problem with a new cumulative update provided by Windows Update. This problem was first reported in May and mainly caused the screen to turn black when drawing using the Office application.

This fix also applies to the October 2020 update of Windows 10 because the two operating systems share the same core components.

Windows 10 version 2004 and later Chromium browsers and Microsoft's own applications have also been plagued by problems. After the May 2020 update, users said that Chrome and Edge browsers had stopped data synchronization and that browsing data would be automatically reset after restart.

In August, Microsoft sources said that the company was aware of these problems and actively investigated the causes, but as of November 2020, the problem was still unresolved.

In the past few weeks, more and more users have begun to report that Windows 10 is removing cookies,Chrome from their devices or other apps will require users to log in after each self-restart.

Both Microsoft and Google are aware of the problem and the fix is expected to arrive later this year.

"We (Microsoft) are trying to solve this problem, but because of the nature of WindowsUpdates, unfortunately, it will take some time before we can release monthly service updates." Microsoft said.

Currently, there is no appropriate fix, but you can try to alleviate this problem by removing tasks from Windows 10's task scheduler. In addition, Microsoft is also aware of Office update problems and broken sleep patterns in Windows 10.

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