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How to fix the "We cannot log in to your account" error on Windows 10

2025-02-23 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Servers >

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In this issue, the editor will bring you about how to fix the "We can't log in to your account" error on Windows 10. The article is rich in content and analyzes and narrates it from a professional point of view. I hope you can get something after reading this article.

After upgrading on windows 10, installing a new monthly update or installing an antivirus program, you may soon receive the "We cannot log in to your account" or "you have logged in using a temporary profile" error message when you log in to your account. When this happens, you will be logged in with a temporary account instead of the original account, and any changes you make in this session will be discarded as soon as you exit.

Fortunately, if you end up using a temporary account on windows 10, there are several sets of instructions that can help you solve this problem on your device.

In this windows 10 guide, we will guide you through a variety of ways to resolve and resolve account error messages.

How to resolve login account errors on windows 10

If you log in using a temporary account, you must save your work to an external drive, because once you log out, all changes in the account will be deleted, and only in this way should you continue with the troubleshooting instructions.

Save work

To save your work, connect an external drive (such as a USB flash drive or an external hard drive), and then use the following steps:

-- Open the file menu in the application.

-Click the Save as option. (if you have never saved your work, you can select the Save option.)

-- Select an external location.

-Click the Save button.

After completing these steps, you can continue to perform troubleshooting steps to resolve login issues.

Restart the computer

The first way to resolve the "We cannot log in to your account" or "you have logged in using a temporary profile" error message involves restarting the computer several times (about three to four times).

To restart the device, use the following steps:

Open it and start.

-- Click the power options menu.

-Click the restart button.

Log in to your original account.

-- confirm that the account has your files and settings.

After completing these steps, if the files and settings are available again, the temporary account has been deleted and you can continue to work on the device. If your data and settings are still lost, or if you continue to have the same error, restart your computer several times (about four times if necessary).

Restart safe mode

If the same problem still occurs, you can follow these steps to start the device in safe mode and then restart it in normal mode:

-- Open the settings.

-Click Update and Security.

-- Click restore.

-- under the Advanced Startup section, click the restart now button.

-Click the troubleshooting option.

-Click the Advanced options button.

-- Click start Settings option.

-Click the restart button.

After startup, press the F5 button to enable network security mode.

Log in using your original account.

-- confirm that the account has your files and settings.

Open it and start.

-- Click the power options menu.

-Click the restart button.

After you complete these steps, the error message "We cannot log in to your account" or "you have logged in with temporary profile" will no longer appear on your account.

Disable antivirus

Sometimes security software, such as third-party antivirus software or even Windows Defender antivirus software, can cause problems with your account, and the problem persists until you remove the antivirus software from your device.

Disable tampering prevention

On windows 10, you cannot just disable real-time protection because it is automatically re-enabled after a reboot, so you must disable the security feature using Group Policy.

Before disabling Windows Defender antivirus, you must disable tamper prevention using the following steps:

Open it and start.

Search for Windows security, and then click the top result to open the application.

-Click virus and threat Protection.

-- under the virus and threat Protection Settings section, click the manage Settings option.

-- turn off the anti-disassembly protection toggle switch.

After completing these steps, you can continue to permanently disable Windows Defender Antivirus.

Disable Windows Defender antivirus

To permanently disable Windows Defender antivirus, use the following steps:

Open it and start.

Search for gpedit.msc, and then click the top result to open the Local Group Policy Editor.

-- browse the following path: computer configuration > Administrative templates > Windows components > Windows Defender Antivirus

Double-click the "turn off Windows Defender antivirus" policy.

-- Select the enable option to disable Windows Defender antivirus.

Click the apply button.

-Click the OK button.

Restart your computer.

After completing these steps, try to log in using your original account and make sure your files and settings are available.

After confirming that everything is fine, you can use the same instructions to restore the changes, but in step 5, make sure that the "not configured" option is selected. Also, using Windows security applications, be sure to perform step 5 to enable the tamper-proof setting.

If you have third-party antivirus software, you need to visit the company's support website for specific details on how to remove the solution. After you resolve the problem, be sure to reinstall the security software.

Set up a new account

In addition, if there seems to be no way to solve the problem, and you still receive the error messages "We cannot log in to your account" and "you have logged in with temporary profile", you can solve the problem creating a new local account. then there was a problem transferring all files to the new account.

Create a new administrator account

To create a local account with administrator control on windows 10, use the following steps:

-- Open the settings.

-- Click account.

-Click Home and other users.

Under the other users section, click the add others to this PC option.

Click the "I do not have login information for this person" option.

-- Click the add user option without a Microsoft account.

-- specify a short user name for the account. For example, an administrator.

-- skip password setting temporarily.

-Click the next button.

-- under the other users section, select a new account.

-- Click the change account Type button.

-- use the account Type drop-down menu and select the administrator option.

-Click the OK button.

-- exit the account in question.

Move data to a new account

To move files to a new account, use the following steps:

Log in to the newly created account.

-- Open File Explorer.

Click "this PC" in the left pane.

-- under the Devices and drives section, double-click to open the C: drive.

Double-click to open the users folder.

Double-click to open your old profile folder.

If you see the message "you currently do not have access to this folder", click the continue button.

Click the Select all button on the Home tab.

Click the copy button on the Home tab.

-Click the back button to return to the user folder.

Double-click to open your new profile folder.

Click the paste button on the Home tab.

Restart your computer.

After completing these steps, make sure that you can log in to your new account and make sure your files and settings are available.

Although this is rare, you may need to reinstall and reactivate some applications, because some applications run on a per-account basis rather than per computer.

Delete old account

After you transfer the data to the new administrator account, you need to delete the old account to merge the new account with the Microsoft account.

To delete an account that is no longer in use, use the following steps:

-- Open the settings.

-- Click account.

-Click Home and other users.

-- under the other users section, select the old account.

-Click the Delete account and data button to confirm.

After you complete the steps, the account in question will no longer be available on your device, and you can continue to merge the new local account with the Microsoft account.

Switch locally to the Microsoft account

To link an account to an Microsoft account, use the following steps:

-- Open the settings.

-- Click account.

-- Click your message.

-- Click the use Microsoft account instead of login option.

Type your Microsoft account information.

-Click the next button.

-enter your Microsoft account password.

Because you did not specify a password for the local account, click the next button.

-- Click the next button to set PIN.

Create a new PIN.

-Click the OK button.

-- on the your Information page, click the validation option.

-- Select the authentication method.

Continue to follow the on-screen instructions to complete the account verification.

After completing these steps, you can start using the device normally without any account errors.

The above is the editor to share with you how to fix the "We can't log on to your account" error on Windows 10. If you happen to have similar doubts, please refer to the above analysis to understand. If you want to know more about it, you are welcome to follow the industry information channel.

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