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This article focuses on "what are the DevOps event management tools". Interested friends may wish to take a look. The method introduced in this paper is simple, fast and practical. Let the editor take you to learn what are the DevOps event management tools!

PagerDuty

PagerDuty is an automated processing system that minimizes the time and effort invested in production and maintenance. The tool sorts alarms and times by all systems in the application environment and groups them with insight into the associations. It reduces the problem of continuous alarm of the same event, helps to focus on the actual time, and improves the solution efficiency. PagerDuty allows users to customize alerts and send messages to relevant people to help solve all types of problems.

The tool collects information to read the schema from the database, helps to upgrade automatically, and gives basic decisions according to the previous events in a specific area of the application. Provide DevOps managers with a real-time view of all events and status. As part of the real-time dashboard, events can be associated, and managers can conduct in-depth research to respond to the lifecycle and routing of events.

The tool provides analysis and reporting that can track system performance trends and analyze the root causes of the failure. You can also monitor the productivity of different teams and optimize the processing lifecycle for future events. PagerDuty recently launched a mobile app that allows users to manage and monitor production events at any time and place. PagerDuty also integrates more than 150 monitoring and deployment tools, so it is easy to implement in the core system and view the results immediately.

OpsGenie

OpsGenie is an application that deploys alarm and monitoring in the cloud. Routing, notification rules and mobility efficiency are the features of OpsGenie. The first step in using this tool is to define a schedule for alarm and notification routing, which can be used to handle after-work events of teams in different regions, and to initiate appropriate decision actions.

OpsGenie provides telephone services to follow up unhandled alarms, maintain communication and response from each administrator, and allow them to level alarms according to the severity and number of incidents. OpsGenie's mobile client can make corresponding operations and decisions.

The life cycle and notification list have detailed documentation for each alert and can be processed later to improve problems and efficiency in the process. From an easy-to-maintain point of view, enterprises using this tool can integrate notification management into groups, set details and preferences, prevent data duplication, and reduce management burden.

VictorOps

VictorOps describes itself as an alternative to PagerDutry, a platform for real-time event management that can respond to emergencies and prepare for future events. Event alerts are sent according to a call plan and can also be dynamically redirected. Alerts are dynamic and configurable, so they can be modified to contain links to service logs, or solutions that anyone can follow. Using integration with other tools, VictorOps builds a "timeline" that displays information about the entire ecosystem so that events can be easily investigated or associated with other events.

VictorOps also introduces Transmogrifier, which allows you to customize everything from alerts to event streams, making event management easier. The tool has a built-in chat function that helps teams work together and solve problems quickly.

Jira

The Jira service platform is part of the Jira portfolio that helps developers and DevOps build and distribute software in the best way. The service is considered by the department to be the most time-consuming, so the tool provides a self-service module that contains a knowledge base of useful information that users can query before requesting help from a customer service agent. It can also be applied to ITIL-driven organizations and use newer event management methods by integrating problem and change management modules and generating detailed workflows for each event in production.

Jira also provides a large number of API, allowing easy integration with any CRM or ticket management system. Therefore, Jira makes it easier for enterprises to edit the service platform data center, DevOps focuses on key tasks and enterprises can quickly use the help desk, the help desk enables enterprises to edit the help desk data center, and DevOps can focus on mission-critical services and disaster recovery plans.

FreshService

FreshService is an one-stop ITIL software that provides solutions for the entire IT operations department. Its event management module communicates with different channels and reports new events by phone, chat, or even e-mail. Each event is prioritized and rules are provided to automatically route to the appropriate agent or team. Event information is stored and analyzed, and once resolved, it can be used as a proposal for similar events in the future. The tool has the ability to automatically assign events to different teams based on response events.

FreshService also provides a diagnostic module that allows users or customers to submit solutions for diagnosis and give feedback, which the team makes improvements based on feedback. FreshService understands the impact of major events on different enterprises, and on this basis, it establishes a module that only deals with major events, which has independent processes, metadata, upgrade methods and a higher management participation interface. So that a wide range of cross-departmental events can be dealt with quickly and effectively.

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