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The accomplishment that an operation and maintenance engineer should have

2025-01-30 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Servers >

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Shulou(Shulou.com)06/03 Report--

Safety

The authority of the operation and maintenance staff is very large, so the security of the account / private key must be ensured.

Use encryption tools to store, add a password to the ssh private key, based on local storage; stability and security is the highest responsibility of operation and maintenance.

Sense of responsibility

When you encounter an alarm, you should deal with it as soon as possible, and you don't have to wait for others to deal with it; if you can't handle it, you should ask your colleagues to help you as soon as possible.

Meticulous

Any of their own operations should be cautious, may cause system damage, business problems, and so on. When you hit an order, you must be careful and confirm it over and over again. No matter how fast the hand speed is, it will save a few seconds, but if something goes wrong, it is a big deal.

Promotion and improvement

If there is something wrong with the code, causing a lot of overhead in the system, such as load, io, etc., you should contact the developer as soon as possible to optimize the code.

Enterprising spirit

Operation and maintenance has a wide range of knowledge and needs to be constantly studied. If you encounter problems, do a good analysis and record, and you can share and communicate within the department afterwards.

Understand the network, system, database, but also understand business logic.

Anti-pressure ability

Have a good mentality.

Never have only one plan.

Don't just think of one plan to solve the problem, think of a few more plans, and it won't do any harm to prepare more.

Communication ability

Describe the problem: you need to clearly describe the problems you encounter at work and ask for help in a timely manner.

Explain the functions that cannot be achieved: when you explain to the customer the features of a product, which can be shown, which can not be achieved, and whether there are alternatives to the functions that cannot be achieved, all need to be described clearly.

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