Shulou(Shulou.com)06/03 Report--

Fault phenomenon

An American customer's Shanghai office uses the new laptop DELL XPS 9370 to deploy the new Windows 10 system through WDS. In the normal operation boot installation, the error is reported shortly after the start of copying system files, the error message is "Windows cannot install required files, make sure all files required for installation are available, and restart the installation."

Troubleshooting

Once again confirm that the BIOS settings and network connection are correct, the failure of the attempt is still the same, and the installation failure of another new machine is still the same.

After a careful study of the new DELL, apart from being more lightweight and convenient for business work, the biggest feature is that all conventional USB and other interfaces have become the ports of this new USB Type C, as shown below:

Because this computer is ultra-thin, the network cards like the conventional RJ45 interface are no longer integrated, so the customer company is equipped with the corresponding Docking (base / docking station), and the docking station has a RJ45 network card interface, which is connected to the company's intranet through this network card interface. Of course, this computer can be connected to the company's intranet through WIFI, but it cannot be connected and authenticated automatically before the company's standardized customized system is deployed.

After confirming with the colleagues of the system group of the customer company, the WDS deployment server and so on are all normal. Considering that the computer itself does not have an integrated network card and currently can only be connected through a network port extended by Docking, the problem may arise here, when there are a large number of data transmission errors.

Solution method

Find out from the toolkit that the adapter from USB Type C to RJ45 network card is connected to this notebook, which is the adapter from USB Type C to RJ45 network card:

Follow the regular installation process again, and the system will be installed smoothly until it is completed, then rename the domain according to the standard process, and install other optional software:

Experience summary

After work, pay more attention to the latest information about IT software and hardware, especially brand business models such as ThinkPad, HP and DELL. An introduction to the USB Type C interface is also attached: https://jingyan.baidu.com/article/676629978c9b8954d51b8496.html

Bring the commonly used IT software and hardware tools to the daily service, and try to solve the customer failure problem when visiting the door at one time.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.