Shulou(Shulou.com)05/31 Report--

Nvidia recently started rolling out Android 11 updates on its Shield TV, popping up directly from Android 9. Unfortunately, the new version is destructive to many users. Affected users are reporting problems such as applications unable to access internal storage and the disappearance of the Plex server.

According to Nvidia, the previous problem is caused by Android 11's new per-file permissions setting. The company has fixed this on the official support page.

"Android 11 includes a new permissions system that allows file access to applications. Many applications have not yet adopted the new system. To manually allow file permissions for these applications, go to Settings-> applications-> File Management applications-> permissions and enable File and Media access for the application. If you see permission options for allow when using this application and always allow, select always allow.

However, some affected Shield TV and Shield TV Pro users said they could not use the always allow option. But in any case, this should solve problems such as the VLC player cannot find any media files or any such problems.

Android 11 also brings more problems to Shield TV's file management system. According to the Piunikaweb report, which summarizes user complaints on various online forums, for many users, the Plex server has completely disappeared. The Plex application settings page does not display any options for the server. For some people, the Plex server still exists but does not support HDR10, resulting in poor image quality.

Traditional troubleshooting methods, such as rebooting the device, do not help to solve these two problems. Fortunately, the Plex team is aware of this problem and is investigating it. They asked for more feedback from affected users. Moving the data folder to an external location, such as a SD card or USB drive, can cause problems. The repair should come soon.

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