Shulou(Shulou.com)06/03 Report--

Outlook2013 cannot jump out of the MFA verification window

Recently, after importing MFA, it was found that some clients of Outlook2013 could not jump out of the verification window of MFA and could not connect. After troubleshooting, it was found that it was the problem of Office update! For details, please refer to the official instructions:

Https://support.office.com/zh-cn/article/%e5%af%b9-office-%e5%ae%a2%e6%88%b7%e7%ab%af%e4%bd%bf%e7%94%a8-office-365-%e6%96%b0%e5%bc%8f%e9%aa%8c%e8%af%81-776c0036-66fd-41cb-8928-5495c0f9168a?ui=zh-CN&rs=zh-CN&ad=CN

Solution:

1. Make sure that the following KB is installed. Check that the version of the following file is greater than or equal to the version listed in the following table:

The installation path on the file name computer gets the location version of the update

MSO.DLL C:\ Program Files\ Common Files\ Microsoft Shared\ OFFICE15\ MSO.DLL KB3085480

15.0.4753.1001

CSI.DLL C:\ Program Files\ Common Files\ Microsoft Shared\ OFFICE15\ Csi.dll KB3085504

15.0.4753.1000

Groove.exe C:\ Program Files\ Microsoft Office\ Office15\ GROOVE.EXE KB3085509

15.0.4763.1000

Outlook.exe C:\ Program Files\ Microsoft Office\ Office15\ OUTLOOK.EXE KB3085495

15.0.4753.1002

ADAL.DLL C:\ Program Files\ Common Files\ Microsoft Shared\ OFFICE15\ ADAL.DLL KB3055000

1.0.2016.624

2. Confirm that the following registry content exists with a value of 1. If not, add it manually or add it through GPO script:

[HKEY_CURRENT_USER\ Software\ Microsoft\ Office\ 15.0\ Common\ Identity]

"EnableADAL" = dword:00000001

Just reopen OULOOK!

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