Shulou(Shulou.com)06/02 Report--

I believe you have all heard the story of human children being raised and raised by female wolves due to various coincidences. after being discovered by humans, the children in the story have the habits of wolves: howling and unable to speak, eating raw meat and carrion like wolves, fingernails and toenails like wolf claws, sleeping during the day and going out at night, afraid of fire, light and water. The wolf child is completely unaware that he is a person, which shows that people's knowledge, talent, and language are not inborn. We need to learn some basic common sense through the help of people around us. We need to know who we are by observing how others interpret us. In short, if we are deprived of channels to communicate with others, we will have no way of knowing who we are. We can see the importance of communication to us. So how can we improve our communication skills? 1. Empathy is the ability to experience the world from someone's point of view and recreate one's point of view. In fact, it is necessary to have the ability to think of others. So how can we have this ability? In life, when we encounter something that disagrees with other people's opinions, we should have the following views: point one: I am right and wrong. That is, from their own point of view, what they see is their own right and the fault of others. Point two: you are right and I am wrong. Change your perspective and see the advantages of other people's point of view. Viewpoint 3: both sides are right and wrong. Recognize each other's strengths and weaknesses. Point 4: this topic is not important. After a series of discussions, it suddenly turns out that this topic is not as important as you think. When you have this mode of thinking, congratulations, you have learned to use the pillow method to build empathy. This approach may not change your mind or even solve the problem at hand, but it can increase your tolerance for the positions of others, and thus improve the atmosphere of communication, thereby enhancing your empathy. 2. Learn to listen We often hear the word listen, which seems to be a very simple and easy thing to do, but there are often some people who are absent-minded in the process of listening, so how can we listen effectively? First, listen attentively to what the other person is saying. Of course, if we pay attention to every message we hear, we will go crazy, so we must filter out some unimportant information and devote all our attention to what we think is important. Second, understand what the other person is saying. When we listen attentively to the message, we must understand the meaning of the message. If misunderstood, the loss will outweigh the gain. Finally, respond to the information. Whether you maintain eye contact, give appropriate facial expressions, or respond to the other person's questions and exchange ideas and ideas, you can prove how attentive you are in the listening process. Listening is not a passive activity, but an active participant. While we are receiving information, we are also transmitting it. Only by listening effectively can we get twice the result with half the effort and create a good communication environment. Communication atmosphere interpersonal relationship is like the weather, sometimes sunny and warm, sometimes windy and rainy. Therefore, the atmosphere of common activities between people can be divided into positive communication and negative communication. Negative communication is to refute or turn a blind eye to important messages conveyed by others, which expresses disrespect and appreciation for others. Positive communication is just the opposite, the affirmation of each other in the process of communication can make the communication atmosphere more relaxed and pleasant. The positive or negative of the communication atmosphere is controlled by human factors. When some people find that the atmosphere is becoming more and more uncomfortable, some people will try to change from negative to positive information to improve it. And some people will begin to give up and lead to the final communication discord.

A good word warms you in three winters, but a bad word hurts you in June. Communication is a bridge to enhance understanding between people and is indispensable in this society. Effective and correct communication can not only make you get the trust and recognition of your colleagues and leaders in the workplace, but also let you get respect and care in your life. Ineffective communication will not only not bring light to your life, but also make you isolated and even have a serious impact on others. The charm of communication is everywhere. If you want to learn the method of communication, you want to learn the skills of communication. Please follow the official account of "Li Tu AI" and reply to "Communication" to get the full version of the e-book "the Art of Communication".

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