Shulou(Shulou.com)06/01 Report--

This article introduces why it is recommended that Windows 10 users who lose data reduce the use of PC to wait for repair. The content is very detailed. Interested friends can refer to it for reference. I hope it can help everyone.

Windows 10 October 2018 Update became unavailable for download after users claimed the update erased their personal data without their permission. From the report, deletion errors do not appear to be widespread, but upgrades will remain suspended until the investigation is completed. "We have suspended all user launches of Windows 10 October 2018 Update (version 1809) because we are investigating isolated reports of users losing certain files after the update," Microsoft explained.

Dona Sarkar, head of Microsoft's Windows testing team, explained that affected users can contact the company's support team to recover lost data.

"If you are experiencing problems with missing files after an update in the fall of October 2018, call our support hotline and they have the tools to get you back in good shape. "

Microsoft has now updated its support documentation to advise users to minimize use of affected devices. If you lose data after installing it, you can contact your company's support team to recover files:

"If you manually check and update and think there is a missing file issue after the update, minimize use of the affected devices and contact us directly at +1-800-MICROSOFT or find the local service number for your area"

Dona Sarkar explained that opening the personal documents folder allows you to check if files have been deleted after installing Windows 10 October 2018 Update. If all your files are still there, then you can start using them without taking any action. However, if the file disappears, it is recommended that you minimize device use and contact Microsoft directly at +1-800-MICROSOFT.

Screenshots taken when the problem occurred compared to normal screenshots

About why it is recommended that Windows 10 users who lose data reduce the use of PC to wait for repair to share here, I hope the above content can be of some help to everyone, you can learn more knowledge. If you think the article is good, you can share it so that more people can see it.

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.