Shulou(Shulou.com)06/02 Report--

If your automatic / send / receive stops working for some reason, it can be very frustrating because you must remember to perform send / receive manually (F9). If you encounter a problem that Outlook cannot send or receive email automatically, you can try the following actions.

# 1 send / receive disabled

This solution applies to both Outlook 2013 and today's Outlook 2016. For some reason, the send / receive mail option is disabled in Outlook. To resolve this issue, you need to clear the disable scheduled send / receive option in Outlook 2016

1. On the send / receive tab in Outlook 2016, click the drop-down option to send / receive groups.

two。 At the bottom of the list, you will see the option to disable scheduled send / receive. If you have only a few accounts, it's easy to choose, but if you have a large number of accounts in the Outlook profile, you need to be at the lowest location of the account configuration, and then click on the option to disable scheduled send / receive. This is a toggle, so clicking will enable or disable it.

3. Once this option is enabled (there is no check box next to it), your automatic send / receive should start working again. There is no need to restart Outlook.

4. It is best to configure the scheduled send / receive time to 1 minute. After you resolve the problem, you can go back and reset the time to the original settings. The default time for scheduled send / receive is 30 minutes.

# 2 send / receive group exception

A common reason why automatic send / receive stops working is related to group send / receive groups in Outlook. The following is how to resolve the problem of damage to the occurrence / receiving group.

1. In Outlook 2016, go to File-> options-> Advanced-> send / receive.

two。 Create a new send / receive group in Outlook 2016, or create a copy of the all accounts group. Configure the group by checking the following two boxes:

-- include this group in send / receive (F9)

-- schedule automatic send / receive every X minutes

3. You must enable these two options, or Outlook 2016 will not perform automatic send / receive. You may also be interested in selecting the send / receive option when Outlook is offline

4. After you configure the new group, disable the built-in all accounts group because this is a potentially corrupted group, so you must deactivate it. You can disable the all accounts group by unchecking each box, as shown in the following figure

5. Restart Outlook. This will solve the automatic send / receive problem. If not, try the next solution.

# 3: disable add-ons

Most users can fix automatic send / receive problems by disabling problematic add-ons. It is usually the third-party add-on that causes the problem in Outlook. I often see people blame Microsoft when third-party add-ons don't work in Outlook, but Microsoft is not responsible for third-party add-ons. They are written by a third party, such as Adobe, and a third party is responsible for ensuring that they work with Outlook.

The best way is to disable all add-ons that are currently in use and then start enabling them one by one until you find the add-in that is the culprit. Once you find the add-in that is causing the problem, contact the company that created the add-in to determine if they have a new version. If not, delete the add-in to avoid any future problems.

1. In Outlook 2016, go to option-> add-ins-> manage COM add-ins-> execute.

two。 Here, you can enable or disable each add-in by selecting or clearing the add-on box

3. Clear all boxes and enable one add-on at a time. Verify that the send / receive is valid. If so, go back and enable another add-in.

4. Continue to repeat this process until the add-on that caused the send / receive failure is found.

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