Shulou(Shulou.com)06/01 Report--

Bug management is being talked about everywhere, but what on earth is Bug management? Do you only manage the bug of the project? Don't you just want a folder? what kind of bug management system do you want?

So what exactly does bug management do?

To understand bug management, we first need to understand the application of the word bug. "bug" is an English word that originally means defect, damage, bug, etc. People usually refer to some hidden defects in computer systems or software programs as bug.

But now, just like the words "online, offline", "bug" is also a used "high-end word". No matter what goes wrong, it can be called bug, but at its root, bug refers specifically to a defect in a computer system or software program.

What on earth is bug?

Big data era, a variety of network applications upgrade, no matter what industry to do App; companies have to set up websites; enterprises have to develop software; followed by endless bug, compatibility issues, functional issues and other unreasonable problems can be called bug.

General process of Bug management

1. New: the tester submits the new Bug to the library, and the defect status is New.

two。 Confirmation: the senior tester (who can be the project leader) validates the error. If it is confirmed to be an error, assign it to the appropriate developer and set the status to Open. If it is not an error, then reject, set to Declined (reject) status.

3. Assignment resolution: the developer queries the Bug with the status of Open, and if it is not a defect, change the status to Declined;. If it is Bug, repair and update the status to Fixed. If the Bug cannot be solved, leave a text description and keep the Bug as Open. For the Bug that can not be resolved or deferred, it is not up to the developer to decide. Generally, it has to be approved by some kind of meeting (review meeting).

4. Verification: the tester queries the Bug with the status of Fixed, and then verifies whether the Bug has been resolved. If resolved, update the Bug status to Closed, and if not, update the status to Reopen.

Yes, Bug is usually the biggest headache for a software or Web application developer. Then developers must need some bug tracking and problem tracking applications that can easily check for errors and problems in a bunch of code and help solve them. Especially through error tracking applications, you can manage your projects well, report them to bug and fix them.

So, how to manage BUG efficiently and solve BUG? Here, we have collected six excellent BUG tracking management systems:

The first is the domestic BUG management software:

Bugtags

Bugtags is mainly for small and medium-sized enterprises to improve the efficiency of manual testing of mobile applications.

Specifically, when the mobile application integrates Bugtags SDK, it can be tested by adding an extra line of code to the original program. Users or testers can submit bug,SDK directly in the application, automatically capture screenshots, collect real-time running data, such as device hardware parameters, console data, user operation steps, and automatically submit flashback bug and data, while developers can efficiently track and manage all bug on the Bugtags cloud.

Zen Tao

The main management idea of Zen Dao project management software is based on Scrum, which is the most widely used agile development method. At the same time, necessary functions such as Bug management, test case management, release management and document management are added, which covers the core process of R & D project management and provides an integrated management tool for IT enterprises or information-based enterprises.

More than 30 function modules and more than 200 function points to meet the needs of all aspects of project management. Based on the basic process of scrum, it creatively realizes the mutual selection and rotation among requirements, tasks, bug, use cases, and todo: requirements are decomposed into tasks, bug can be transformed into requirements, bug can be imported into the project as task tracking, use case execution results can generate bug, and bug can be converted into use cases. Bug and tasks can be converted into personal todo.

IClap

IClap is an enterprise collaborative software which takes product management as the core and integrates a variety of tools and services. In BUG tracking management, iClap also has its own characteristics.

The bug and suggestions of internal and external tests are collected in the background of the system, which is convenient for processing and archiving.

When games or other applications embedded in iClap SDK are tested, the general functional BUG can be fed back to the appropriate personnel through text, pictures, and videos, and records can be automatically generated in the iClap background. The system BUG (such as flashback) that appears in the testing process does not need testers to describe the scenarios before and after the emergence of BUG. IClap will automatically record user steps, stack information and console log information. Programmers can quickly understand the cause of BUG based on this information. Of course, the system BUG will also generate records in the iClap background. It is worth mentioning that the iClap background can be viewed synchronously in the PC and mobile devices.

Foreign BUG management software:

JIRA

Use it to manage projects, track tasks, bug, and make collaborative notifications through the mail notification function of JIRA, which can improve the work efficiency a lot in actual work, and the effect is very good! Security, scalability to play to the extreme!

JIRA is not just a defect tracking system, through Jira, we can integrate customers, developers and testers, each doing his own job, and the information can be exchanged and fed back quickly, making everyone feel that software development is going on smoothly and quickly, and moving towards the desired goal. The Jira plug-in under IDEA, mainly for developers, feeds back the information to developers in real time, and developers quickly feedback the repair results to the tracking system at the same time. Finally, through continuous integration, the software is updated quickly. These convenient and convenient operations will greatly encourage all parties in software development, even customers, to respond in time. I believe that every customer will appreciate it.

Compared with similar software products TestTracker, ClearQuest and TestDirector, JIRA has the best performance-to-price ratio! Because TestTracker, ClearQuest, TestDirector and other software are priced according to the number of users, while the JIRA software does not limit the number of users! There is no limit to the number of projects created and the number of Issue! Update the version for free within a year!

The disadvantage of JIRA: it does not provide a direct way to manage test requirements, test cases, etc.

BugLog HQ

BugLogHQ is a free and open source tool that mainly deals with Bug and problems that may be encountered in multiple applications. It provides a uniform standard for error message display, allowing users to simply search, graphically, and even track Bug reports. It also provides a dashboard to display aggregated data views to help users monitor the health of the entire project.

Bugify

Bugify is a very simple problem tracking system, and it is very powerful. Its main functions: question priority, search filtering, email notifications, tags, question links, keyboard shortcuts, Mardown formatting, the most prominent function is to support unlimited other languages.

Summary:

Benefits of bug management system:

BUG tracking: a bug sheet will go back and forth between testers and developers, which is very inconvenient: (the process of testing-modifying-retesting-fixing-retesting until BUG is resolved).

1. For developers: a. Know what BUG you have on hand to deal with.

Through the directory structure, query by conditions, you can better arrange and modify the BUG time.

b. Record when and how the developer solved it.

c. It provides a historical reference for the new BUG caused by the modification of the old BUG in the future.

2. For testers: A. When did the tester submit it, and what was the test environment like at that time?

b. After solving the BUG, the developer needs to re-test and confirm according to the BUG treatment opinion.

c. The assessment of the work of the testers.

3. As the project manager: A. It is necessary to have a timely and comprehensive understanding of the current project status.

b. Some BUG affect the overall situation and need to make an immediate decision; some BUG need to decide whether to change or not, or to postpone processing.

The above collection of 6 best Bug tracking management systems, these systems are charged and free, have their own features and functions, you can choose the best cost-effective one according to your actual situation.

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