Shulou(Shulou.com)05/31 Report--

Audio commentary

Hello, everyone. The meeting will answer your questions. What is the new taxi of Didi Kuaidi? what does it mean? many people don't know it yet. now let's take a look at it.

Answer:

1. Fast new rental is a newly upgraded business service of Didi Taxi's business, with the same function as before, but launched more preferential activities. Didi said that Kuaixin Taxi will continue the concept of "fast brand allows users to take a taxi faster", maintain independent operation, provide services to users through Didi APP, and open doors such as Mini Program in the future.

2. How to improve Didi's service:

3. Pay attention to the service quality and passenger evaluation, remind passengers to take their belongings with them, kindly let passengers give five-star praise, and use the hint of refund of part of the tolls to ensure that the car is clean and tidy, the service is good, and the order is not refused. do not induce cancellation of orders, take more orders, communicate with each other, choose the right route, do not take a detour or go the wrong way. Didi Express Taxi's service point is mainly related to passenger complaints, evaluation and responsible cancellation of orders. Therefore, improve the service attitude of drivers and drive. Reducing the number of complaints and poor reviews from passengers, increasing the number of favorable comments, and of course avoiding responsible cancellation can improve the service rating. Generally speaking, drivers who cancel orders on their own will affect responsible indicators, so when drivers find that there will be traffic jams, lateness, and so on, it is best to call passengers in advance to explain the situation. If the passenger voluntarily agrees to cancel the order, it will not affect the driver's service score.

This is the end of this article. I hope it will be helpful to all of you.

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