Shulou(Shulou.com)06/01 Report--

Dear Juniper Networks Customer

Our records indicate that we have NOT yet received the defective part referenced below.

Our records show that we have not received the defective parts quoted below.

Indicate: indicate, represent

Yet: still, still, still

This is your FIRST reminder requesting the defective part to be returned. RMA for the defective was created on MAY 31 2017 11:38 UTC+8.

This is your FIRST reminder to return defective parts. The defective RMA was created by UTC + 8 at 11:38 on May 31, 2017.

Reminder: reminder

Requesting: requirement

RMA Number: R200127716

Defective Line Item Number: 100

Defective Serial Number: QCS1806N0KF

Defective Product ID: MX960-PWR4100-AC-S

Defective Product Description: MX960/480 4100W AC POWER, SPARE / / spare: standby

Service Level: NEXT BUSINESS DAY ADV REP PART SHIP

If this is a Return to Factory (RTF) RMA and the defective part is not received within 45 days following the initial notification of the RMA being created then the RMA will be closed.

If this is a RTF RMA of RMA and the defective part is not received within 45 days after the initial notification of the creation of the RMA, the RMA will be shut down.

The costs associated with defective return shipment including any local taxes are the sole responsibility of the customer.

The costs associated with defective return transportation, including any local taxes, are the sole responsibility of the customer.

Associated: adj. Related adj.

Taxes:n. Tax, tax, tax

Sole:adj. Unique adj.

Juniper Networks will NOT assist with return shipping costs under the RTF service level agreement.

Juniper Network will not assist in the return freight under the RTF service level agreement.

Assist:n. To help; assist.

Agreement:n. To agree on; agree to.

If this is an Advance Exchange RMA

If this is a pre-exchange RMA

Please return the defective part within 10 days of this notification to avoid being invoiced at full list price.

Please return the defective parts within 10 days after this notice to avoid invoicing at the full list price.

Avoid:vt. Avoid; avoid; avoid.

Invoiced:v. Give... × × ×

Please refer to the region specific RMA Return Instruction on Global RMA Returns Locations on how to return the defective part.

Refer to the region-specific RMA return instructions on how to return defective parts to the global RMA return location.

Locations: n. Location (plural of location); location.

* DEFECTIVE PART RETURN INSTRUCTIONS *

* return instructions for defective parts *

A) The defective part needs to be packaged using standard export packaging and shipped to the appropriate Juniper receiving location based in your country.

Defective parts need to be packaged in standard export packaging and shipped to the appropriate Juniper network reception location in your country.

Appropriate:adj. Appropriate adj.

To view a list of these locations kindly refer to Global RMA Returns Locations.

For a list of these locations, please refer to the global RMA return location.

Follow the labeling instructions provided on this page to ensure proper receipt by Juniper and subsequent handling.

Follow the label instructions provided on this page to ensure that the Juniper receives it correctly and processes it later.

Proper:adv. Completely and correctly

Subsequent:adj. Later, later.

Handling:n. Deal with

Please also, refer to the region specific RMA Return Instruction documents available on the same web page.

Please also refer to the region-specific RMA return instructions provided on the same web page.

Available: provide

B) Return only the stated defective part.

Only the defective parts are returned.

Stated: stated, stated

Juniper Networks will NOT be held responsible for the return of any ADDITIONAL items shipped against to us in error against an RMA.

Juniper Network will not be responsible for the return of any other items sent to RMA that are wrong with us.

Held:v. Hold (the past participle of hold); lift, lift; raise; show; present (as an example) (used later with as)

ADDITIONAL:adj. Additional adj.

Against:prep. Oppose, violate; rely on; rely on; be on guard.

C) If this RMA is for a DEFECTIVE CHASSIS please REMOVE ALL Components inside the chassis and ONLY return the CHASSIS.

If the RMA is a defective organization, remove all components from the chassis and return only to the chassis.

DO NOT return mounting brackets, filters or cables along with the chassis unit.

Do not return the mounting bracket, filter or cable with the chassis unit.

Mounting: equip, assemble; mount; foil paper

Brackets:n. Bracket; square bracket; hatch coaming support

Along: adv. Together

DO NOT RETURN chassis power supply units, any cards, fan trays of the chassis unless separate defective line items have already been created for it.

Do not return to the chassis power supply unit, any card of the chassis, or fan tray unless a separate defective order item has been created for it.

Separate:adj. Separate adj.

D) If this RMA is for a DEFECTIVE CARD

If this RMA is a defective card

ONLY return the card and no other components connected to it.

Only the card is returned and no other components are connected to it.

DO NOT RETURN optic transceivers within interface cards nor any cables.

Do not return the optical transceiver in the interface card or any cable.

Optic transceivers: optical transceiver

Within: prep. In Within

Nor:conj. Neither is nor neither.

* REPLACEMENT PART DETAILS (Applies only to Advance Exchange RMAs) *

* replacement parts details (for pre-swapping RMA only) *

Replacement Serial Number: QCS1806N031

Replacement Line Item Number: 110

Sent by Carrier: UPS

Tracking Number: 1ZW888390420110753

Tracking URL: http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=1ZW888390420110753

Receipt of replacement Part Signed by: 2017-06-12 13:51 SHAO HAO JIE

Replacement Delivered on: 06.06.2017 17:00:00 UTC+8

* ADDITIONAL USEFUL LINKS *

* * attach useful links *

RMA Procedures / / RMA program

Global RMA Returns Locations / / Global RMA return location

Case Manager Web portal

Direct SR Link: https://www.juniper.net/casemanager/#/cmdetails/2017-0523-1205

Direct Link to RMA: https://www.juniper.net/casemanager/#/rmadetails/R200127716

For any questions related to your RMA, please send an email to csr@juniper.net with the RMA # in the subject line.

For any questions about your RMA, please send an email to RMA# in the csr@juniper.net and subject line.

Related:adj. Having or relating to; narrated.

Sincerely

To

Juniper Networks CS Logistics Team

Juniper Network CS Logistics team

-

MSG ID-REMINDER NOTIFICATION REQUESTING DEFECTIVE PART TO BE RETURNED

MSG ID-remind the defective part that the notification is required to return

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