Shulou(Shulou.com)05/31 Report--

audio commentary

Hello, everyone. I'll answer your questions. 15 days return and 7 days no reason to return mobile phones, do not support 7 days no reason to return this many people do not know, now let us take a look at it!

Answer:

1. If there is no reason not to support 7 days of goods, it is necessary to negotiate with the merchant for return. If there is no quality problem, the merchant has the right to make a decision to refuse the return. According to Article 25 of the Law of the People's Republic of China on the Protection of Consumer Rights and Interests, operators sell goods through the Internet, television, telephone, mail order, etc. Consumers have the right to return goods within 7 days of receipt without giving reasons.

2. Is the online store marked with "seven days without reason to return goods" valid?

Most online shopping products apply for seven days without any reason to return, but some products do not apply this rule. Consumers need special attention. Online purchase of customized products, fresh perishable products, online download or unpacked audio-visual products, computer software and other digital products, delivered newspapers and periodicals, the return of these four types of products will affect resale and cannot be returned according to law. In addition, other commodities that are not suitable for return according to the nature of the commodities and confirmed by the consumers at the time of purchase are also not suitable for return without reason. The commodities that are easy to affect personal safety or life and health after unpacking online shopping, or the commodities that are easy to change the quality of the commodities after unpacking; Once activated or tried, the value of the commodities will be greatly reduced; Goods close to the shelf life and defective goods that have been clearly stated at the time of sale shall not be returned within seven days without reason if they belong to special circumstances requiring confirmation by consumers.

This is the end of this article, I hope it helps everyone.

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