Shulou(Shulou.com)06/02 Report--

In this issue, the editor will bring you about how to build the functional template of WeChat Mini Programs ordering system. The article is rich in content and analyzes and narrates it from a professional point of view. I hope you can get something after reading this article.

Ordering Mini Program is very practical for the catering industry. Customers can scan the code to order when they arrive at the restaurant without waiting in line, saving customers' queuing time, but also reducing the manpower and material resources of the restaurant, greatly improving work efficiency. Then, generally speaking, what characteristics are needed to build a WeChat Mini Programs ordering system? the following is your analysis.

1. High stability

First of all, the ordering Mini Program system must have the stability of the system, so that the restaurant can really worry and rest assured.

2 detail experience

A customer eats a meal, in fact, there are many links in the middle, such as ordering, adding food midway, ordering the wrong dish, buying the order and finding that one more dish has been ordered. All these are very common in the process of eating. WeChat Mini Programs not only pays after ordering, like JD.com on Taobao, but changes very complicated in the dining process, taking into account every point in the dining process. and carefully study the solutions to make these complex processes simple and easy to use.

More than 3 people ordered.

Generally speaking, it is normal for 3 or 5 people to go to dinner, so the ordering system must also support this situation. In the multi-person ordering feature we have developed for this scenario, customers can automatically enter an order as long as they scan the QR code of the same table. in order to achieve the function of ordering food together, everyone can see what others have ordered in real time, so they don't have to worry that they will order heavily. If there are friends who do not come to the restaurant on the way, you can send the order to your friends directly through the Wechat chat function, and invite the friends on the road to order together. The communication is efficient and very convenient. The traditional way of ordering is limited by the number of recipes in the restaurant, so customers often need to pass the menu back and forth. Ordering with WeChat Mini Programs is equivalent to a menu for everyone, and it is automatically recorded and shared in real time. It can significantly improve the ordering efficiency of a table.

4 call the waiter

In the course of eating, guests often have some needs, which need to be solved by the waiter. The traditional way is for the customer to raise his voice and sometimes even go to the front desk to find the waiter. In addition, the waiter may forget the needs of a certain customer because he is busy. This is very bad for the customer experience. Call the waiter's function. During the meal, just scan the QR code on the table. You can see the button to call the waiter, and after the call, the information is immediately pushed to the waiter's mobile phone, no matter where the waiter is, can timely understand the needs of customers and provide more timely service.

5 extra dishes

During the meal, the food ordered by the guest is not enough, and it is also a very common scenario to want to add a dish. The function of adding food is to solve the problem in this scenario. Customers can scan the QR code and enter the order page to add food. The food addition information will be transmitted to the waiter's mobile phone in real time to provide more timely service and give customers a better consumption experience.

6 order fulfillment mechanism

In many ordering systems, as long as the user pays the order, the order is in an inoperable state, which is a good solution for fast food, but it is not suitable for Chinese restaurants with complex processes, because customers need to add dishes and return dishes, and the ordering system must meet these needs of customers.

Taking into account these conditions during the meal, the order fulfillment mechanism is set up so that the restaurant clearly indicates that the order has been completed, and the customer's payment operation will not trigger the order completion operation. in addition, the kitchen printing system can be used to detect whether the customer is paying or not. if the customer pays, then the food will be printed directly to the kitchen without the waiter's confirmation. Of course, the traditional Chinese food customer's dining habit is to check out after eating, so for such a customer, he may not pay after ordering, so we will push the order information to the waiter or the front desk. let the restaurant staff know which table has placed the order immediately, so that after communicating with the customer, the order information will be printed to the kitchen. In order to prevent some customers from ordering the wrong food to the kitchen caused by the waste of resources.

What does Mini Program mean? Mini Program is an application that can be used without download and installation. It can be used immediately by scanning a QR code or searching it. It is easy to operate and easy to spread. It can achieve seven major functions, such as message notification, offline code scanning, official account association, and so on. It is based on Wechat, similar to APP. You can use it whenever you want. After using it, you will leave without taking up memory.

The above is the editor for you to share how to carry out the WeChat Mini Programs ordering system functional template built, if you happen to have similar doubts, you might as well refer to the above analysis to understand. If you want to know more about it, you are welcome to follow the industry information channel.

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