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This article introduces the relevant knowledge of "how to understand the editability of SAP CRM". In the operation of actual cases, many people will encounter such a dilemma, so let the editor lead you to learn how to deal with these situations. I hope you can read it carefully and be able to achieve something!

In some cases, we will find that some order header text is read-only when editing it on SAP CRM WebClient UI.

I debugged it, and the reason why it can't be edited is because CRM webclient UI forces the note of header level not to use html editor, but only to display plain text. It just so happens that header note's html editor on QDD is active.

So UI disable it.

After dropping the html editor disable, you can edit the header note.

You could easily found this limitation from information message raised in UI:

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