Shulou(Shulou.com)06/03 Report--

Write a blog for n years!

Amateur offline training n years OCS/Lync/Skype for Business!

I often hear:

1) Lync/Skype for Business doesn't work!

2) the audio effect is not good!

3) the video effect is not good!

4) sharing Powerpoint is not good, sharing desktop is not good!

5) in short, this is not good, that is not good!

Today, let's clarify the effect of Microsoft's unified communication.

1. Customers:

A listed company has implemented Skype for Business, and when doing promotion, it is always unable to log in in Chengdu, or unable to make audio.

Video, but everything is normal in Guangzhou headquarters.

An engineer complained: why is this thing so hard to use, how can it be promoted on a large scale?

Second, the author:

Your company's edge server uses China Unicom line access, front-end server, Office Online Server from China Mobile line entry and exit.

China Unicom line entry and exit is not the best choice, the most involved is China Telecom.

The effect, I think, is guaranteed. After all, Microsoft uses this as a unified communication tool for more than 100,000 people around the world.

Too many of the Fortune 500 use Microsoft's unified communication to communicate.

3. Testing:

Customer X engineer replaced the edge server using China Telecom line out. The author assists in the following tests.

1. The following tests with contoso.com show that the results are very good (changing the network of the edge server from China Unicom to China Telecom)

a. Customer X worker (SFB computer)-author (SFB computer), message, audio, video, shared desktop, shared PPT, the effect is very good!

b. Customer X worker (SFB computer)-author (SFB phone), message, audio, video, the effect is very good!

two。 SFB phone integration test with so-and-so customer, the effect is very good.

a. Author (SFB mobile phone)-call-customer X worker (mobile phone), call quality is very good, otherwise normal (customer A)

b. Author (SFB mobile phone)-call-customer X worker (mobile phone), call quality is very good, (customer B) (using open source voice gateway)

IV. Suggestions:

Please believe that the function of Microsoft's unified communication product itself is no problem!

The causes of most of the problems are:

a. Planning problem

b. Implementation problem

c. Operation and maintenance problem

d. The most problems come from the network.

If there is a problem, please do the test first to find the commonness, so as to facilitate a unified solution!

Thank you for your cooperation!

For most of the features of Skype for Business, please download the attachment "Skype for Business 2015 Quick start Guide v1.2.docx".

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