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How does WeChat Mini Programs access the customer service conversation?

2025-04-02 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Development >

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This article introduces the relevant knowledge of "how to access WeChat Mini Programs's customer service dialogue". In the operation of actual cases, many people will encounter such a dilemma. Next, let the editor lead you to learn how to deal with these situations. I hope you can read it carefully and be able to achieve something!

Added a customer service button

Can only change the size and black and white style, can not directly customize the icon, the mode attribute of the tag is not applicable here, then use padding to locate it.

Chat interface can only send text and pictures, no voice, geographical location, etc.

The actual operation. Bind customer service, log in to the background of the web page, receive user messages and reply, this process is also found to be quite interesting.

The above has only been experienced for native customer service, and has not been developed for customer service interface.

Attached are the development ideas:

With the SessionFrom parameter to identify the goodsId of the current product, the backend can parse the details of the product. The customer service personnel will know which item the user wants to inquire about at the moment. Of course, they will also feedback it to the user to indicate that they know which item the other party wants to consult.

This is the end of the content of "how to access the customer Service Dialogue by WeChat Mini Programs". Thank you for your reading. If you want to know more about the industry, you can follow the website, the editor will output more high-quality practical articles for you!

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