Shulou(Shulou.com)06/02 Report--

Abstract: how does the enterprise informatization of Alibaba, an enterprise with tens of thousands of employees, be done? Ye Jianhui, a senior technical expert from Alibaba information platform, solved the mystery at the Yunqi conference last week. How do Ali employees work? You can learn about face access control through Alibaba's three cases.

As an enterprise with tens of thousands of employees, how does Alibaba's enterprise informatization do?

At the Yunqi conference last week, Ye Jianhui, a senior technical expert from Alibaba information platform, solved the mystery for everyone.

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How do Ali employees work?

We can learn from these three cases of Alibaba:

Face access control. The face recognition access control of this year's Yunqi Congress comes from Alibaba's information platform. At present, face access control has been widely used in Alibaba Park and has become a part of employees' daily office life.

Inside and outside honey. This is the intelligent personal assistant of Ali employees. When an employee has any questions, just ask it and get help. Ye Jianhui said: "when an enterprise gets bigger and bigger, its service volume will become very large, and it will become very difficult to serve employees point-to-point." Through the intelligent robot-internal and external Xiaomi, the needs of employees can be immediately responded to anytime, anywhere.

Code application building tools-suitable to build. "in our daily work, we find that people have a very high demand for application building, and we hope to save the operating costs of enterprises in building applications, so it is appropriate to build." "through Ye Jianhui, any employee can build some simple processes and form applications on their own," Ye said. At present, 10% of our applications are built using Yidai. "

In addition to the above three cases, there are small post offices, meetings, reimbursement, travel and other high-frequency applications, as well as HR, procurement, finance, legal and other systems operating in Ali. According to reports, Alibaba's enterprise information core system has more than 300, involving countless applications, close to tens of thousands.

The core of so many systems to support the huge Ali economy is to do a good job in five sectors-globalization, ecology, service, data and mobility. For example, globalization is not only as simple as translation into English, but also combined with the needs of national and local policies and regulations. You can imagine the difficulty behind it.

How did Alibaba's enterprise information products develop?

Every enterprise information product within Alibaba has a history of origin. According to reports, in terms of mobility, Ali employees have a mobile office APP "inside and outside Ali" a long time ago, and continue to improve mobile examination and approval and other functions in the follow-up. Now, Ali inside and outside has made an effective combination with nails. It can be seen that all Ali's products are first integrated internally, and then exported through Ali's various platforms. Now Alibaba's network, WIFI and screen have all been exported to other enterprises on Aliyun.

According to Ye Jianhui, they will pay more attention to the following three major aspects in the development of products and systems:

It is necessary to make structural decisions to adapt to business development.

This contains three key points:

1. System connection:

Ali has acquired a lot of companies, and each company's situation is different. From the application level of the whole economy, each company will choose the most appropriate software according to the development of the business, some applications are self-developed, some are purchased. However, when the business is relatively stable, it will put forward higher customization requirements for self-research.

2. Organizational structure:

When an enterprise has multiple vertical organizational structures, there will be multiple deployments of one system, and it will be very difficult to get through the accounts and data of the system. For example, if each business department deploys a set of CRM, then in terms of sales turnover, sales profit and sales rebate, for the financial system, each department needs to settle accounts independently and then merge.

3. Application system deployment:

The information systems of many enterprises are deployed in the IT network layer, while most of Ali's systems are deployed with the production system. In Ali, many back-end systems and front-end business systems are closely related, such as online trading systems are closely related to the financial system, and new retail commercial procurement is closely related to recruitment. It can be simply thought that it is like seafood and fresh-keeping freezer need to match.

Second, Ali's economic structure.

The architecture of many enterprises can be distinguished by ranks, with rows being enterprises and columns being business areas. The Ali economy presents a multi-core and multi-ring structure. For example, Aliyun has multiple business groups, it is a large core, will give rise to many different companies. In the process of enterprise informatization, it is necessary to plan and deploy according to this unique architecture.

Third, ecological evolution strategy.

In view of these complex environments and needs, Ali mainly follows the following three major strategies when doing enterprise informatization:

Customization capability

At present, the SAAS software on the market has made a lot of efforts in customization. If we have 50 products that need to serve 100 enterprises, then according to a product that one person serves one enterprise, we need 5000 people to serve these 100 enterprises. The number of people is proportional to the number of enterprises will bring great risk to the follow-up software development, so the customization demand for Class B enterprises is very strong, our system needs to use a complete SAAS system to enable enterprises to customize their own business.

Open ability

When there is a lot of related software on the market, enterprises need systems that can meet their needs and can be used immediately. If a product industry has 20 related software, also calculated according to 50 products, then we need to dock 1000 software. If one person docks two software, then we will need 500 people to dock each software specifically. Therefore, Ali's architecture system must be very open and establish standard services for its own products so that the commercial software purchased by various enterprises can be easily accessed.

Data capacity

After the system is customized and opened, the demand for data will become relatively strong. The customized data will be combined with the non-customized data. After opening, the linked system needs to return the business-related data to our products. Only in this way can we make our data more complete and form a closed loop in the analysis, use and decision-making of the data. By putting all the data together, you can make them have an effect of 1: 1 > 2, making the data valuable.

Enterprise cloud platform system

According to Ye Jianhui, at present, Ali's various business departments and ecological companies can match the application capabilities of three different models:

In Pure mode, the demand side can use Ali's own system to quickly build the application they want, and the system is relatively small and beautiful. The general scenario is a 0-1 business scenario.

Composite model can be customized for systems with standardized business processes and core domain models, such as financial, legal, procurement and other systems. Generally, such a system is relatively complex and expensive to build, so there is already a relatively fixed business process when the model is delivered, and the user only modifies and customizes the areas that are not satisfied. The change scenario is the service reuse of 1MFN.

The last one is the Hybrid model, which can use some of the existing technologies of the platform, including metadata services, rule engine, process engine, page building, etc., for mixed delivery.

The Pure model is now available for external use, and will be available on Aliyun in December this year. Composite model has been used for enterprises in Ali economy, and will be launched for everyone to use after polishing. The following will focus on the AECP enterprise cloud platform under the Composite model.

From a technical point of view, the AECP enterprise cloud platform is mainly divided into five parts:

Meta data

The most important thing of SAAS platform is metadata. The extensibility of enterprise metadata will directly affect the customization of pages and processes. At present, there is still a big bottleneck in this domestic market, and the technical barrier is relatively high. We work with the middleware database team on enterprise-level architecture metadata to overcome this difficulty.

Process flow

The operation of an enterprise is mostly composed of process-related things, so the process is a very important part. In addition to the approval flow, the commonly used process also has workflow and business flow. We have developed process engine, process designer, rule engine and so on.

Cloud Infrastructur

Different enterprises have different requirements in terms of organizational structure and data isolation. Some need connectivity, some need isolation, and overseas units are deployed independently. Multi-tenancy and hybrid cloud models can solve this problem very well. Ali Cloud infrastructure has laid the foundation for us.

Show

In terms of page integration, the display page of the application can be built quickly through the rich components provided by the platform, and we have the ability to build applications like Lego. The page capacity runs through the workbench, business process and metadata, and provides display services with the integration of back-end transportation and release.

Service arrangement

The services of the business system are interrelated, we need to gather all kinds of services into a platform, so that system developers can quickly find the services they need, so that various services can cooperate effectively. Services have their own business logic and service dependence. Services used by businesses in different scenarios can be combined and choreographed to meet business requirements. Service orchestration is a core technical capability in system development.

From a business point of view, AECP enterprise cloud platform mainly has the following four capabilities:

The ability of enterprise ecology

Ali has a very rich business plate, and its enterprise information system also has a strong relationship with each business. For example, travel reimbursement system and flying pig business, corporate payment and Ant Financial Services Group, basic Ali cloud services, etc., effectively combine and use internal and external services in the economy, making the enterprise ecology more active.

Business owner data

For enterprises, the owner data, which is composed of people, money, things, things, fields and laws, is the base of enterprise operation and is related to the stability of the technology / business architecture of enterprise operation. Each domain model of the enterprise must be based on the owner data. AECP has also done a lot of help in this regard.

ET enterprise brain

Ye Jianhui said that he hopes that with the help of the enterprise cloud platform system, the data warehouse will be connected with the data of business owners and domain models, and the use of data will not only be used in local reports, but will be considered in terms of the operation of the enterprise as a whole. integrate more people, things, and fields of the enterprise into the operation of the enterprise.

Integrated delivery system

Different enterprises need an independent workbench to serve employees, functional departments and managers. Different areas also need a separate workbench, so we need multiple dimensions to define the workbench that we deliver to our users as a whole.

Future Enterprise Informatization system

On the future, Ye Jianhui said that Alibaba is currently planning an information system. "with the continuous development of enterprise informatization, business processes will become more and more complex, with customization in different dimensions and multi-level deep customization. So it has evolved from a pure business process-driven system to a business process management system + value autonomy system."

For example, in Alibaba, there is often a shortage of conference rooms, so employees are expected to do check-out on their own to free up their spare booking time. At present, the team has spent a lot of energy to monitor the use of conference rooms through sensors and other means, and if we can independently carry out check-out through the value orientation of employees, it will be easier in the design of the system.

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