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Can I return the purchased CVM?

2025-04-06 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Servers >

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Can I return the purchased CVM? In view of this problem, this article introduces the corresponding analysis and answers in detail, hoping to help more partners who want to solve this problem to find a more simple and feasible way.

Whether the CVM can be refunded depends on what kind of server product you bought and how long you bought it. At present, some of Aliyun's products support a refund for 5 days without reason.

If you need a refund within 5 days (including the trial time of the product, which is calculated within 24 hours from the launch time of the product), you can log in to the Aliyun fee Center for a refund. The specific rules are subject to the refund instructions on the refund page.

The products that can be refunded are newly purchased prepaid products: CVM ECS, relational database RDS, cloud marketing products, and cloud virtual hosts. However, the activity products are basically non-refundable, such as the student machine (Cisco Edge Project).

Each user of Ali CVM ECS, relational database RDS or CVM can get a maximum of one refund and a cumulative refund of up to one instance. Renewal, upgrade, replacement of system and server room have been done within 5 days of new purchase of CVM (except those with increased bandwidth). Refund for no reason is not supported within 5 days. The refund will only be returned to the actual paid amount, and the used vouchers will not be refunded.

In addition, there is also a non-full refund. If some Aliyun products are purchased on an annual prepaid basis, they can be unsubscribed before the expiration of the service period under some specific conditions.

The answer to the question about whether the purchased CVM can be returned is shared here. I hope the above content can be of some help to you. If you still have a lot of doubts to be solved, you can follow the industry information channel for more related knowledge.

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