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This article will explain in detail how to solve the problem of enterprise information system performance by RPA. The content of the article is of high quality, so the editor will share it with you for reference. I hope you will have a certain understanding of the relevant knowledge after reading this article.

There are some performance problems in enterprise information systems, such as slow loading and long response time, which are often found and reported by end-users. From the user to find the problem, feedback the problem to solve the problem, this process may take a long time, and this will greatly affect the normal operation of the system, and directly affect the user experience.

Most importantly, once such a problem occurs, the time left for IT Services (IT Service) to solve the problem will become very short, and if it cannot be solved quickly, the problem will escalate, which will require solutions such as RPA robot process automation to deal with it quickly.

The method of dealing with system performance problems with traditional IT Services

In view of system performance problems, traditional IT services are handled as follows:

1. First, use the browser F12 console on the user's PC side to check the situation of loading resources on the web page to see if it is because of the slow loading of some resources.

2. If it is not the first reason, you need to check to see if it is a network problem.

3. If it is not the above problem, you need to take a look at the running status of the server and check the running log of the server to see if there are too many concurrent users. Is it a server performance problem?

4. Finally, if there is a problem, you must see if there is a problem with the code, and use the performance testing tool to see where the code is slow.

New solution brought by RPA

The RPA robot monitors the response speed of the enterprise's internal information system, which can effectively solve the above problems:

1. Intelligent early warning

The RPA robot regularly opens the enterprise's information system website to obtain and record the loading time of the main pages of the system. When the system response results exceed the set threshold, the intelligent robot will send the results to the system operation and maintenance personnel in time through e-mails, text messages and other ways before the end users feedback the problems in batches. Operation and maintenance personnel can identify and repair related problems and effectively improve the timeliness of problem resolution.

From the above four levels of problems, we can see the necessity of this early warning. Network problems and server problems can be solved in advance, so that end users will not encounter problems at all, and even if it is the fourth kind of performance problems caused by design and code, you can also know in advance and deal with them in advance to reduce the impact on end users and avoid major and unpredictable consequences caused by problem escalation.

2. Visual statistical analysis

The RPA robot records the response speed of each system, makes a statistical analysis of the response speed of each system and visually displays it in the form of daily and monthly reports to help operators analyze the performance bottlenecks of the system and provide relevant strategies for system optimization.

This is important because most business people operating systems evaluate system performance by feeling, and even recording reaction time is inaccurate. On the other hand, the RPA robot can record all the response time in the log, based on which to investigate the root cause of the system performance problems with twice the result with half the effort, and according to these accurate response time records to do visual analysis, we can find the possibility of performance problems in advance and solve the problems in advance, so as to avoid the impact on end users and business processes.

The RPA robot is used to monitor the performance problems of the customer business system, and the effect is remarkable, so that the system operation and maintenance personnel of the IT outsourcing service department know the performance problems of the customer business system in advance, warn in advance and solve them in a timely manner, avoiding many possible business problems.

About RPA how to solve the problem of enterprise information system performance is shared here, I hope the above content can be of some help to you, can learn more knowledge. If you think the article is good, you can share it for more people to see.

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